GOautodial Open Source Omni-channel Contact Center Suite

I have installed V4 Final-20191010-0150 and tried to login by using default id Login : goadmin Password : G0autodial2018
But I can't login there showing "Invalid login or password"
I have put my ip to goCRMAPISettings.php but still I cannot login.
Could you help me please to fix the issue?

Kamrul Hasan Forhad wrote:

I have installed V4 Final-20191010-0150 and tried to login by using default id Login : goadmin Password : G0autodial2018
But I can't login there showing "Invalid login or password"
I have put my ip to goCRMAPISettings.php but still I cannot login.
Could you help me please to fix the issue?

And I have some problem with log in... default login not working..

Marco Marco wrote:

And I have some problem with log in... default login not working..

Demian Lizandro Biscocho wrote:

This is the initial GOautodial v4 ISO installer release. Featuring AppKonference (a high-performance Asterisk conferencing module replacing app_meetme) and webRTC. No more timer and DAHDI hardware dependencies. No more softphones and hardphones. Everything via your web browser.

Featuring:

GOautodial v4 web application and APIs
AppKonference 2.7
Asterisk 13.17
Vicidial 2.14b0.5
PHP 7.0
MariaDB 10.1.36
Kamailio 5.0.7

GOautodial v4 does not require a timing source to be available anymore. Lack of timing can be a pain when DAHDI hardware is not present. Specially when running in virtualized environment (Amazon AWS, Google cloud, MS Azure and etc) that doesn't support timing cards.

ISO installer screenshots:

Download:

GOautodial-4-x86_64-Pre-Release-20180929-0618.iso
GOautodial-4-x86_64-Pre-Release-20180929-0618.iso.sha256

Getting Started Guide v4

Post any installation issues you might have here in this forum section.

THE LINK TO DOWNLOAD IS EXPIRED. CANNOT OPEN THE WEB PAGE

This should be good to go. We have renewed our SSL certificate so downloads should be good working now.

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Hello.

Did you solve this issue? I am experiencing the exact same thing

Raul Chiarella wrote:

Guilherme Bizzani wrote:

Hello, I managed to login by adding my ip addres in this file: /var/www/html/php/goCRMAPISettings.php

I could create an Server, Carrier, Campaign, import some List... But after loging in an agent, when I click on "Login to Dialer", choose one Campaign and click on Submit nothing happens and I get this error on my browser's console: Uncaught TypeError: Cannot read property 'isConnected' of undefined.
Screenshot attached

Hello.

Did you solve this issue? I am experiencing the exact same thing

Some issue are resolve by updating your server:

Link that may help you:
https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4 (Read section Administration Gui Settings and Configuration Files to check:)

Thanks

Hello,

Is Live Chat and Email support available now at Goautodial4?
Is there a date for Social Media?

Thanks Excellent Work!!!

Live chat integration is still in development. Partial email support is available already. Just put in your mail settings in the SMTP module. No timetable yet for the Social Media. Would you like to contribute to the development of said features?

Miguel Rodriguez wrote:

Demian Biscocho wrote:

Please post the output of the following when you restart Kamailio:

[...]

Or

[...]

Demian

Thanks a lot for your help, and for your work. here are the captures.

Regards

Tengo el mismo problema. Pudiste resolverlo?
I have the same problem. Could you solve it?

What is the corret default password for goadmin?

The passsword G0autodial2018 don´t work

I alredy updated using the instruction from the link https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

I used this iso to install GOautodial-4-x86_64-Final-20191010-0150.iso

Thanks.

That is the correct password. You can manually generate a new encrypted password via:

php /var/www/html/bin/pass_hasher.php

Store the results in the "pass_hash" column in the vicidial_users table for your "goadmin" user.

I have tested some steps to succesfull instalation from GOautodial 4 (Final 20191010-0150) ISO (without success ;-) )

https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

platform KVM on Centos 7 (iso image downloaded to /vm directory)

script for creating vm start.sh
export VM=cc
cd /vm
qemu-img create -f raw /vm/${VM}.qcow2 10G
virt-install \
--connect qemu:///system -n ${VM} \
-r 2048 \
--vcpus=4 \
--disk /vm/${VM}.qcow2,bus=virtio \
-c GOautodial-4-x86_64-Final-20191010-0150.iso \
--graphics vnc,listen=0.0.0.0 --noautoconsole \
--os-type linux \
--os-variant centos7.0 \
--accelerate \
--network=bridge:br1,model=virtio --hvm

Image is not bootable!

The following problem occurred on line 12 of the kickstart file:
Disk "sda" given in ignoredisk command doesnot exist.

I added scsi disk to vm configuration
qemu-img create -f raw /vm/${VM}.sda.qcow2 1M

.... --disk /vm/${VM}.sda.qcow2,bus=scsi \ ....

Instalation:
Configure Network - hostname, Automaticaly connect
Date & Time
Instalation destination - select disk

SSL certificate Lets encrypt,certbot #probaly reason of future failure

export HOSTNAME=YOURHOSTNAME

cat <<EOT >> /etc/httpd/conf.d/${HOSTNAME}.conf
<VirtualHost *:80>
ServerName ${HOSTNAME}
ServerAlias ${HOSTNAME}
DocumentRoot /var/www/html/
</VirtualHost>
<VirtualHost *:443>
ServerName ${HOSTNAME}
ServerAlias ${HOSTNAME}
DocumentRoot /var/www/html/
</VirtualHost>
EOT

systemctl restart httpd

yum install -y epel-release
yum install python-certbot-apache

certbot --apache -d ${HOSTNAME}

Deploying Certificate to VirtualHost /etc/httpd/conf.d/cc.zepter.cz.conf
Redirecting vhost in /etc/httpd/conf.d/cc.zepter.cz.conf to ssl vhost in /etc/httpd/conf.d/cc.zepter.cz.conf

crontab -e

add line
0 0 * * 1 / usr / bin / certbot renew >> /var/log/sslrenew.log

#timezone php
sed -i 's/date.timezone =.*/date.timezone = Europe\/Prague/' /etc/php.ini

#ssl for kamailio browsers refuses connection with old version
sed -i \s/TLSv1/TLSv1.2+/ /etc/kamailio/tls.cfg

Update GOautodial:
export CountryCode=CZE_420 #USA_1 put your contry code
echo "ALTER TABLE go_campaigns ADD COLUMN manual_dial_min_digits INT DEFAULT '6';"|mysql -u root goautodial
echo "ALTER TABLE go_campaigns ADD COLUMN auto_dial_level VARCHAR DEFAULT 'NORMAL';"|mysql -u root goautodial
echo "ALTER TABLE users ADD COLUMN enable_webrtc tinyint(1) DEFAULT '1';"|mysql -u root goautodial
echo "ALTER TABLE go_campaigns ADD COLUMN default_country_code VARCHAR DEFAULT '${CountryCode}';"|mysql -u root goautodial

echo "update system_settings set agent_whisper_enabled='1';"|mysql -u root asterisk

cd /var/www/html
git stash
git pull

cd /var/www/html/goAPIv2
git stash
git pull

cat <<EOT > /var/www/html/php/Config.php
// database configuration
define('DB_USERNAME', 'goautodialu');
define('DB_PASSWORD', 'goautodialu1234');
define('DB_HOST', 'localhost');
define('DB_NAME', 'goautodial');
define('DB_PORT', '3306');
define('DB_NAME_ASTERISK', 'asterisk');
define('DB_USERNAME_KAMAILIO', 'kamailiou');
define('DB_PASSWORD_KAMAILIO', 'kamailiou1234');
define('DB_HOST_KAMAILIO', 'localhost');
define('DB_NAME_KAMAILIO', 'kamailio');
define('DB_PORT_KAMAILIO', '3306');

// other configuration parameters
define('CRM_ADMIN_EMAIL', 'admin_goacrm@zepter.cz');
?>
EOT

export IP=yourip
export HOSTNAME=yourhostname
sed -i "s/${IP}/${HOSTNAME}/" /var/www/html/php/goCRMAPISettings.php

#making directory with files for translation if does not exists for you language
cd /var/www/html
find /var/www/html -name en_US|while read FN;do cp $FN ${FN%/*}/cs_CZ;done

#change all stuff to utf8
mysql -N -e "SELECT CONCAT
FROM information_schema.TABLES
WHERE TABLE_SCHEMA in ('asterisk','goautodial','kamailio','osticketdb') AND TABLE_TYPE != 'VIEW';
" \ | while read sql
do
echo $sql
mysql -e "$sql"
done

mysql -N -e "SELECT distinct CONCAT
FROM information_schema.TABLES
WHERE TABLE_SCHEMA in ('asterisk','goautodial','kamailio','osticketdb') AND TABLE_TYPE != 'VIEW';
" \ | while read sql
do
echo $sql
mysql -e "$sql"
done

#set default language
mysql -e "update asterisk.system_settings ss set default_language='cs_CZ'"

#uploading leads to List converts some strings with utf8_encode some not. Database is in utf8 now, converting is not desired
sed -i 's/utf8_encode($first_name)/$first_name/' /var/www/html/goAPIv2/goUploadLeads/goUploadMe.php
sed -i 's/utf8_encode($middle_initial)/$middle_initial/' /var/www/html/goAPIv2/goUploadLeads/goUploadMe.php
sed -i 's/utf8_encode($last_name)/$last_name/' /var/www/html/goAPIv2/goUploadLeads/goUploadMe.php

reboot

Web adminitration https://HOSTNAME/ goadmin/G0autodial2018
Telephony Delete User agent001, List 1001, Campaign TESTCAMP
create user agent001, change password

Settings- Servers set GMT Offset, External Server IP chenge to your hostname

Carriers Add one ( must be 10 digits Dial Prefix, for example 1234567890)

Administration - Settings
Base URL yourhostname
Comopany name, Choose your timezone:, Choose language:
GOautodial Agent Dialer WebRTC Websocket Host/IP: yourhostname, WebRTC SIP Host/IP: yourhostname

add TESTCAMP
Campaign Name: TESTCAMP
Carrier use for Campaign: your carrier

leave default
Dial Method: Manual
OFF, OFF, OFF

Update created campaign, Defaultscript, Call Notes Per Call
Local Calltime: 24hours
Call Notes Per Call: Enabled

Add List, Campaign:TESTCAMP

Does not work :-(
Unable to connect to wss://cc.zepter.cz:4344 invalid certififcate authority
There is probably issues with certbot, ...
I have working instalation with letsencrypt

command for converting to utf8:

#change all stuff to utf8

mysql -N -e "SELECT CONCAT('ALTER TABLE ',TABLE_SCHEMA,'.', TABLE_NAME, ' CONVERT TO CHARACTER SET utf8 COLLATE utf8_unicode_ci;')
FROM information_schema.TABLES
WHERE TABLE_SCHEMA in ('asterisk','goautodial','kamailio','osticketdb') AND TABLE_TYPE != 'VIEW';
" \
| while read sql
do
 echo $sql
 mysql -e "$sql" 
done

mysql -N -e "SELECT distinct CONCAT('ALTER DATABASE ',TABLE_SCHEMA, ' DEFAULT CHARACTER SET utf8 DEFAULT COLLATE utf8_unicode_ci;')
FROM information_schema.TABLES
WHERE TABLE_SCHEMA in ('asterisk','goautodial','kamailio','osticketdb') AND TABLE_TYPE != 'VIEW';
" \
| while read sql
do
 echo $sql
 mysql -e "$sql" 
done