GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/05/2021

02:36 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Purpose of kamailio

Aside from being a SBC (session border controller) protecting Asterisk from the outside world, it's primary function ... Demian Lizandro Biscocho

06/30/2021

04:55 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: option for agent to see his call logs

It's not a feature right now. If need professional support to customize you GOautodial system, please get in touch wi... Demian Lizandro Biscocho

04:14 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: RE: How to display the name of the current campaign on the page

Can you provide more details, mockups and etc? Demian Lizandro Biscocho

06/22/2021

03:23 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: No sound for call waiting

Download and install the latest DAHDI from here: http://downloads.asterisk.org/pub/telephony/dahdi-linux-complete/. Demian Lizandro Biscocho

06/15/2021

02:58 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: High CPU load

The v4 dashboard really needs a makeover. To change the refresh rate, edit index.php and look for "setInterval" entri... Demian Lizandro Biscocho

02:53 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: port for inbound calls

SIP provider should send to Asterisk 5070 (You should whitelist via Iptables the IP address allowed to connect to 507... Demian Lizandro Biscocho

06/09/2021

12:57 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: One way voice SIP SDP body keep showing internal IP instead of public IP

Please don't double post: https://goautodial.org/boards/1/topics/20303.
Demian Lizandro Biscocho

12:53 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Asterisk not selectable in GUI - GOWebRTC Dialer Settings

You need to do it manually via Asterisk conf files. It's not available on the GUI. Demian Lizandro Biscocho

12:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Issue with inbound call from PSTN - No Sounds, No live call, call drops.

This is a codec issue. Have you tried using G711/Ulaw?
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Executing [8600089@default:1] Konference("SIP/SOLI... Demian Lizandro Biscocho

05/14/2021

11:22 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: GoAutoDial ports

The following ports need to be open/accessible:... Demian Lizandro Biscocho