GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

01/14/2019

10:30 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: IPphone/Softphone won't register to goautodial

Yes, you can. Disable WebRTC in the admin settings. The use the phone login details of your phone extension to your S...

01/13/2019

12:54 AM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: help for install error on centos

Remove the Kamailio versions and it should be good to go....

12:47 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Goautodial slow web administration

We highly recommend using GOautodial version 4. Version 3.X is more than 7 years old and is no longer supported.

01/09/2019

08:44 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Before posting for help...

Thank you for sharing. As a side note, you can configure the network interface (public) during installation. This wil...

08:32 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Unable to login using default credentials on V4

Great to hear that you got it working. Try also configuring the network interface via the installation setup. That wa...

01/08/2019

02:58 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: can't login to dialer

Have you read the v4 Getting Started Guide? There should be no additional steps if you use the ISO installer.

02:57 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Version 3 vs. 4

It's possible to migrate your version 3 data to version 4. There are available Vicidial Perl scripts that can do that...

02:54 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Unable to login using default credentials on V4

Have you read the v4 Getting Started Guide? There should be no additional steps if you use the v4 ISO installer.

01/04/2019

02:35 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Unable to login using default credentials on V4

There should be no additional steps if you use the ISO installer. We highly recommend going over the v4 Getting Start...

02:32 PM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: new v4 .iso file release

Update existing v4:...