The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app.
Major Features:Multi-channel contact center application (voice and non-voice)
- Predictive dialer + Inbound IVR and ACD
- Customer Relationship Manager (CRM)
- Ticketing system (under development)
- Live chat (under development)
- Social media (under development)
CRM type application
Responsive design supporting major web browsers
Modular plugin based system
Reports and analytics
Live Helper Chat
ISO Installer Forum Discussion: https://goautodial.org/boards/20/topics/14072
Subscribe to our services: GOautodial Main Portal
Cloud/hosted/VPS, premise based and managed services.
VoIP/SIP dialer termination and origination - http://justgovoip.com
Using our services directly fund the continuous development of the project.
Russian and Italian languages now available
Russian and Italian languages translation from our community members.
Chinese translation now available!
Chinese translation zh_CN added to our Github repository.
GOautodial v4 ISO Installer (Final) Now Available!
Includes goautodial-ce-4.0-1570204800 and tonnes of bug fixes.
GOautodial v4 ISO Installer (Pre-Release) Now Available!
This is the initial GOautodial v4 ISO installer release. Featuring AppKonference (a high-performance Asterisk conferencing module replacing app_meetme) and webRTC. No more timer and DAHDI hardware dependencies..
GOautodial v4 (preview version) installation HOWTO
After almost 3 years of heavy development, GOautodial app version 4 is just around the corner. Here's the initial installation (from scratch):