The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app.
Major Features:Multi-channel contact center application (voice and non-voice)
- Predictive dialer + Inbound IVR and ACD
- Customer Relationship Manager (CRM)
- Ticketing system
- Live chat
- Social media
CRM type application
Responsive design supporting major web browsers
Modular plugin based system
Reports and analytics
Live Helper Chat
Subscribe to our services: GOautodial Main Portal
Cloud/hosted/VPS, premise based and managed services.
VoIP/SIP dialer termination and origination - http://justgovoip.com
Using our services directly fund the continuous development of the project.
Manager: Demian Biscocho, Levy Ryan Nolasco, Regie Irupang
Developer: Alexander Jim Abenoja, Chris Lomuntad, Demian Biscocho, Jerico James Milo
Reporter: Jackie Alfonso, Levy Ryan Nolasco, Regie Irupang, Tristan Kendrick Biscocho, Wittie Manansala
Staff: Jackie Alfonso, Levy Ryan Nolasco, Regie Irupang, Tristan Kendrick Biscocho, Wittie Manansala
GOautodial v4 (preview version) installation HOWTO
After almost 3 years of heavy development, GOautodial app version 4 is just around the corner. Here's the initial installation (from scratch):
v4.0 Github repo is now publicly available!
v4.0 Github repo now publicly available!
Online preview demo for GOautodial version 4!!!
Here's an online preview demo for our upcoming version 4.
DID Logic and GOautodial CE Interoperability Guide
DID Logic has published a guide on how to setup your GOautodial CE system using their SIP trunks.
GOautodial Unified App Started
The first open source multi-channel contact center web application has been started by the GOautodial team. Called the "GOautodial app", a modern standards based web app that provides voice and non-voice contact center features.