Project

General

Profile

Overview

The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app.

Major Features:

Multi-channel contact center application (voice and non-voice)
  1. Predictive dialer + Inbound IVR and ACD
  2. Customer Relationship Manager (CRM)
  3. Ticketing system
  4. Live chat
  5. SMS
  6. Email
  7. Social media

CRM type application
Responsive design supporting major web browsers
Modular plugin based system
Reports and analytics
Multi-language

Technology:

Bootstrap 3
WebRTC
JSSIP
HTML5
JQuery
Asterisk
Vicidial
Kamailio
CreamyCRM
OSticket
Live Helper Chat

Github: https://github.com/goautodial/v4.0

Need professional help?
Talk to us:
Visit: http://goautodial.com

Previous version:

Getting Started Guide

Definition of Terms

Download:

goautodial-64bit-ce-3.3-final.iso
md5sum: 5f3e201277c8152baba37c649b9f0847

goautodial-32bit-ce-3.3-final.iso
md5sum: b0de2b302faec4c57ef87bb99f8d03b3

Support GOautodial

Subscribe to our services: GOautodial Main Portal
Cloud/hosted/VPS, premise based and managed services.

VoIP/SIP dialer termination and origination - http://justgovoip.com

Using our services directly fund the continuous development of the project.

Need professional help?
Talk to us:
Visit: GOautodial Main Portal

Issue tracking

open closed Total
Bug 86 476 562
Feature 44 242 286

View all issues | Calendar | Gantt

Latest news

GOautodial v4 (preview version) installation HOWTO
After almost 3 years of heavy development, GOautodial app version 4 is just around the corner. Here's the initial installation (from scratch):
Added by Demian Biscocho 5 days ago

v4.0 Github repo is now publicly available!
v4.0 Github repo now publicly available!
Added by Demian Biscocho 13 days ago

Online preview demo for GOautodial version 4!!!
Here's an online preview demo for our upcoming version 4.
Added by Demian Biscocho almost 2 years ago

DID Logic and GOautodial CE Interoperability Guide
DID Logic has published a guide on how to setup your GOautodial CE system using their SIP trunks.
Added by Demian Biscocho about 2 years ago

GOautodial Unified App Started
The first open source multi-channel contact center web application has been started by the GOautodial team. Called the "GOautodial app", a modern standards based web app that provides voice and non-voice contact center features.
Added by Demian Biscocho over 2 years ago

View all news

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