GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/22/2021

08:00 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8661: 2 drop percentual

Hi Alex or Nat,
Please check on this
Thanks Wittie Manansala

04/21/2021

01:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: GoAutoDial ports

Hi,
ports are 80, 4442, 4443, 443, 5060, 5061, 5070, 10000-65535 Wittie Manansala

01:33 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8660 (Rejected): New index.php incnmpatible firewall

Wittie Manansala

04/16/2021

02:52 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: No sound on second call

Hi,
Is the issue happening in autodial or manual dial?
Thanks Wittie Manansala

02:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Manual Calls say DEAD CALL when in fact Live?

Hi,
Did you change the timezone of your server and in GoAdmin?
Thanks Wittie Manansala

02:48 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: DID Routing Problem

Hi,
Good Day.
I recommend to use default dialplan:
exten => _X.,1,AGI(agi-DID_route.agi)
exten => _X.,n,Han... Wittie Manansala

02:42 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: You need to enter the campaign 2

Try to run the following:
mysql goautodial -A
MariaDB [goautodial]> ALTER TABLE go_campaigns ADD COLUMN auto_di... Wittie Manansala

02:38 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Cannot download list on new v4 install ?

Thanks for sharing Wittie Manansala

02:37 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: WEBRTC - nothing is heard in the connected call

Hi,
Try set to externip in /etc/asterisk/sip.conf
Thanks Wittie Manansala

02:30 AM GOautodial APIs (goAPI) Bug #8551 (Rejected): goUploadLeads Not Working

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala