GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/21/2021

11:11 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: High Load on Asterisk

Hi,
Try to set the following in /etc/asterisk/rtp.conf
rtpstart=10000
rtpend=65535
Thanks
Wittie Manansala

07/16/2021

02:41 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: How to enable the sound notifications on calls

Hi,
Try to unzip the file confbridge-join.zip and copy it in /var/lib/asterisk/sounds/en
Thanks Wittie Manansala

07/07/2021

03:52 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help with AMD config

Hi,
Try this:
exten => 8369,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,n,AMD(1000,800,100,3000,100,50,... Wittie Manansala

03:47 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8726 (Rejected): how to configure SIP trunk

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

03:46 AM Version4 Bug #8730 (Rejected): PRESS_CALLBACK_QUEUE

Double posted.
See https://goautodial.org/issues/8730 for updates Wittie Manansala

07/06/2021

07:02 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Goautodial 4 Suoervisor No recordings, Statistics, etc.

Hi,
Try the steps i have posted here https://goautodial.org/boards/3/topics/20468
Thanks Wittie Manansala

07:00 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help with AMD config

Hi,
May we know what country your calling? and please provide the dial plan of 8369 in extensions.conf.
Thanks Wittie Manansala

06:58 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Login_to_phone buttons not working

Hi,
Before installing SSL Certificate please make sure that your dialer is working in public IP first and if its w... Wittie Manansala

06:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: SUPERVISOR cant See any CAMPAIGN

Hi Anton,
I think you looking for multi-tenant which is not available right now. Hope the following steps may help... Wittie Manansala

07/01/2021

03:08 AM Version4 Bug #8723 (Rejected): Login_on_phone

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala