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Wittie Manansala

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09:01 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Step By Step Scratch install Goautodial V4 with FQDN
Hi,
What's your server IP? and what IP's configure in vi /etc/kamailio/kamailio.cfg and vi /etc/rtpengine/rtpengi...

08/19/2019

07:07 PM GOautodial Omni-channel Contact Center Suite Bug #7620: Newgocev4 (ALL CAMPAIGNS drop down menu in Reports)
Hi Alex,
Test Results from our Test Server:
*Statistical Report* (*PENDING*)
--Please coordinate to Thom for ...
06:30 PM GOautodial Omni-channel Contact Center Suite Bug #7599: newgocev4 (Statistical Report)
Hi Thom,
Please re-check again. No Disposition Stats displayed.
!stats1.png!
Export Call report
!stats2.png!

08/16/2019

04:54 PM GOautodial Omni-channel Contact Center Suite Bug #7617 (In Progress): newgocev4 (Agent Performance Detail)
Hi Alex,
Please enable/port Agent Performance Detail on our GADV4.
Thanks

08/15/2019

04:09 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Step By Step Scratch install Goautodial V4 with FQDN
Saqib Ali wrote:
> Hi , i followed the steps and everything worked , only problem is that when i make a call there i...
04:07 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Step By Step Scratch install Goautodial V4 with FQDN
Brent Gader wrote:
> Steven,
>
> Thank you very much for help. I tried ISO, but it seems my SIP trunk to Telco wa...

08/14/2019

06:09 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Cannot send DTMF 0
Hi,
For troubleshooting please try to configure your VOIP directly in your GOautodial Server and test DTMF.
Thanks

08/12/2019

07:23 PM GOautodial Omni-channel Contact Center Suite Bug #7604 (Rejected): hide phone number in agent interface goautodial 4
Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.
Thank you
06:58 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Cannot send DTMF 0
Hi,
May we know from what part your having issue in dtmf?
1. Sending DTMF while in outbound?
2. Sending DTMF w...

08/01/2019

06:57 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Kamailio and Overall Architecture
Hi,
Hello try this:
1. On Carrier Wizard » Add New Carrier make sure Protocol=IAX2 and set to 10 random digits ...

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