GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

06/04/2020

04:06 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Routing Inbound call to a specific agent

Hi,
Please post or provide us the screenshots of your mapping of agent and provide us the asterisk CLI log for us ...

06/01/2020

11:02 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: One way audio on SRTP calls after ~35 minutes

Hi,
_You reply:
system is ok and whitch 10 agent is ok mobile/desktop but this problem occurs on one agent i rebo...

05/29/2020

12:15 AM GOautodial Omni-channel Contact Center Suite GOautodial App Development: RE: Skip prefix from local holidays

Hi,
We dont have that feature but you can play it around using Call Time Feature or Lead Filter Feature (Filtering...

12:09 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Answer event in goautodail version 3.3

Hi,
Here's the sip response from your logs:
Outbond:...

12:01 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Goautodial v4 on virtualbox - Multiple Issues

Hi,
Please provide the following for us to review:
1. Server IP (run ifconfig)
2. Administration Settings
a. ...

05/26/2020

04:11 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Let´s Encrypt SSL problems.

Hi,
One of our user share his settings. Please visit below link.
https://goautodial.org/boards/3/topics/18690...

08:05 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: BUG in phone

Hi Enzo,
Please provide us steps (with screenshots) to replicate the issue.
Thanks

05/25/2020

01:29 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: SSL working settings

Hi David,
Thank your for sharing.

05/20/2020

01:20 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: HOWTO - GOAUTODIAL 4 AND VICIDIAL SAME BOX - SOLVED

Hi Kevin,
Thanks for sharing the steps.

05/18/2020

04:37 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Calling between agent

Hi,
Did you update your server by following the steps posted here https://goautodial.org/projects/goautodialce/wik...