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Wittie Manansala

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02/18/2020

06:41 PM GOautodial Omni-channel Contact Center Suite GOautodial App Development: RE: Answer event in goautodail version 3.3
Hi,
Please provide the following:
1. Complete Carrier Settings
2. On /etc/asterisk/extensions.conf provide the...

02/17/2020

03:11 PM GOautodial Omni-channel Contact Center Suite Bug #7893 (In Progress): Cannot force logout agent via dashboard
Hi Chris,
Same issue
!gad_2001.png!
Thanks
02:00 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Trouble Creating Voicemails
Hi,
Please provide the following output:
a. rpm -qa | grep sendmail
b. service sendmail status
c. ifconfig (s...
09:37 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: AMD.conf + voicemail drop??
Hi,
Please provide you asterisk CLI when clicking VM button, campaign settings and audio format you've uploaded.
...
09:35 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Adding text to forms (scripts) does not work
Please elaborate more you want to achieve.
Thanks
09:34 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Manual Calls say DEAD CALL when in fact Live?
Hi,
Which of the following you've used:
https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_St...
07:08 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Security Recommendations
Hi,
First you have to disable firewalld. 2nd Enable iptables and edit /etc/sysconfig/iptables configuration.
Th...

02/14/2020

06:12 PM Version4 Bug #7795 (Closed): newgocev4 (Agent Time Detail)
Hi Chris,
Bug fixed.
Thanks

02/13/2020

03:32 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Login problem when install GOAutoDial 4
Hi,
If you have DHCP in your network just set it. During installation your server should have dedicated IP.
Thanks

02/12/2020

05:16 PM Version4 Bug #7795: newgocev4 (Agent Time Detail)
Thanks Chris. Will burn test it and get back to you.

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