GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/26/2023

10:38 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: outgoing caller call with IVR playback

Hello,
Please elaborate more your issue or provide some screenshots for us to review your issue/s.
Thank you Wittie Manansala

08/04/2023

01:18 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial DB migration

Hello,
We don't have steps/guide upgrading v2.1CE to V4.
Its recommend to install V4 using this link https://g... Wittie Manansala

07/25/2023

12:22 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: goAutoDial 4 doesn't open in browser shows 500 server error

Thank you for sharing your idea. Wittie Manansala

12:20 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: goautodial error screen stuck at "logging in to your phone please wait..."

Hi,
Try to compare your settings using this link https://goautodial.org/projects/goautodialce/wiki/Goautodial_Gett... Wittie Manansala

07/04/2023

08:25 AM Version4 Bug #9225 (Rejected): Incoming call during disposition

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

08:24 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #9227 (Rejected): no calls send to agent but to agi-VDAD_local_optimize.agi

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

08:23 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #9228 (Rejected): No Audio in webrtc

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

06/30/2023

11:42 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Call during disposition

Hi,
Make sure your running latest update, using this link https://goautodial.org/projects/goautodialce/wiki/HOWTO_... Wittie Manansala

06/07/2023

05:23 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Login_On_Phone Malfunction

Does your server have a public IP or FQDN? Make sure you are updated to the latest version (https://goautodial.org/pr... Wittie Manansala

05/27/2023

02:04 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Session Problem

Hello,
Please try creating a new campaign without changing the campaign Basic & Advance settings. If the issue is ... Wittie Manansala