GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/05/2018

05:19 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Agent Dialer register,, sometimes not.

Hi,
Please try the following:
1. Delete agent002 and re-create with same agent002.
2. Administration>GoWebRTC ...

12/03/2018

03:44 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Agent Dialer register,, sometimes not.

Hi,
What is the output when you ping your domain from another PC? Please also provide us nano /etc/asterisk/sip-go...

11/28/2018

11:41 AM GOautodial Omni-channel Contact Center Suite Bug #7118 (Rejected): Cannot join a campaign - SIP exten is NOT connected.

Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.
Thanks

11:41 AM GOautodial Omni-channel Contact Center Suite Bug #7117 (Rejected): Can't recompile rtpengine kernel module

Hi,
Please use the forums. This issue tracker is for GOautodial development purposes only.
Thank you.

11:36 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: UI Colors.

Hi,
Will get back to you on this. Themes should be change in Menu>Administration>Settings
Thanks

11/21/2018

04:56 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: UI Colors.

Hi,
What GOautodial version your using?

11/17/2018

10:42 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Trunks / Carrier not created - GOautodial v4 ISO install

Hi,
Please provide the following information:
1. sip show registry
2. sip show peers
3. service kamailio stat...

11/13/2018

01:10 PM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: Manual IP address configuration

Hi,
Please provide us the asterisk CLI log while dialing. Please also make sure Carrier to use for Campaign is set...

11/12/2018

01:30 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Call Notes Per Call Missing

Hi Johnny,
_Thanks Willie. I didn't even know GAD included a vicidial admin system. I don't recall seeing that inf...

11/07/2018

03:57 PM GOautodial Omni-channel Contact Center Suite GOautodial ISO installer: RE: GOautodial 4 (Pre-Release 20180929-0618) ISO Now Available!

Hi,
Please try the following:
1. Re-enter or change agent001 password
2. run below command:
service kamailio ...