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Wittie Manansala

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03/30/2020

12:06 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Don't receive incoming calls
Please confirm if this DID 355685685888 is valid? Or a Test number?
To view all logs on asterisk CLI type this co...

03/27/2020

11:53 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Inbound calls not working
Hi,
First you have to configure you SIP Settings (from your VOIP Provider) on Carrier Settings, then follow the st...
11:51 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: GoAutodial 4 Caller ID
Hi Emmanuel,
Did you configured or set up AREACODE-CID (https://goautodial.org/projects/goautodialce/wiki/HOWTO_Cr...
11:49 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Try manual calls not connected
Hi Irvan,
You can view logs using asterisk CLI logs. Just simply access your server using SSH and run the followin...
11:46 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: HowTo Monitor and Barge
Hi,
Please refer to this guide: https://goautodial.org/projects/goautodialce/wiki/HowTo_Monitor_and_Barge_30
To...
11:43 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Allow SIP Magicjack?
Hi Beach,
You need to coordinate first to Magic Jack if they allowing dialer traffic. As far as i know Magic Jack ...
11:38 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Don't receive incoming calls
Hi Nada,
To receive incoming calls you should configure valid DID from your DID Provider. If you have assigned val...

03/24/2020

05:46 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: DIALABLE LEADS and LEADS IN HOPPER
Hi,
Please see screnshot below and click View Leads in the hopper for this campaign
!list1.png!
Thanks
04:27 PM GOautodial Omni-channel Contact Center Suite Bug #7914 (Closed): Newgocev4 (Uploading using Lead Mapping )
Hi Chris,
Bug fixed.
!upload.png!
Thanks

03/23/2020

08:56 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Goautodial 4 + SIP Gateway
Hi,
Please provide us the following for us to review:
1. nano /var/www/html/php/Config.php
2. nano /var/www/...

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