GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

03/16/2023

11:54 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #9200: BUG IN INBPUND GROUP

Hi,
Please provide us the steps to replicate the issue.
Thank you Wittie Manansala

11:51 PM Version4 Bug #9203 (Rejected): Inbound to ingroup doesnt ring

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

03/10/2023

11:24 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #9198: Dispo Choice or Lead ID is NOT valid Error

Hi,
We have confirmed this bug
Thanks for raising this issue and sharing your solution.
Wittie Manansala

02/17/2023

03:31 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: problem with webrtc phone

Hi Frank,
Please let us know if you running the latest version or you have updated your server by following the st... Wittie Manansala

03:26 AM Version4 Bug #9196 (Rejected): Carrier does not work on autodial but work with manual dial

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ... Wittie Manansala

02/14/2023

04:09 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Goautodial 4 Not working !

Hi,
We recommend to use our GADV4. Steps are posted here https://goautodial.org/projects/goautodialce/wiki/Goautod... Wittie Manansala

01/24/2023

12:38 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Need Steps for Cluster Installation for Goautodial V4

Hi Harold,
Hope this may help:
https://goautodial.org/projects/goautodialce/wiki/HOWTO_Cluster
Thank you Wittie Manansala

01/19/2023

12:07 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: how to show call logs in agent sceen?

Hi,
Try this:
On campaign advance settings enable Agent Lead Search.
Your agent UI should be like this:
!... Wittie Manansala

01/17/2023

11:15 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Having issue doing outbound

Hi,
Try the following:
1. Update your version using this link: https://goautodial.org/projects/goautodialce/wik... Wittie Manansala

01/10/2023

11:35 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: vicidial frontend install?

Hi Team,
Hope the below link may help
https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_ver... Wittie Manansala