GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

01/17/2020

05:09 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Mysql Problem in CentOS7

Hi,
As posted here https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github apply ...

03:44 PM GOautodial Omni-channel Contact Center Suite Feature #7852: LiveHelperChat - Departments

Hi Alex,
You view the created Departments (which are Sales and Customer Service) @ https://XXX.XXX.XXX.XX/livechat...

11:34 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Problem With Kamailio adn Dialer -- Scratch Installation FQDN

Hi,
It seems you forgot to install SSL certificate in your server.
Thanks

01/15/2020

09:53 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Error autenticate goautodial CE v4

Try also to change it at /etc/kamailio/kamailio.cfg

08:26 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Let´s Encrypt SSL problems.

Hi,
Please review the steps I created and let us know if the said steps will help you.
1. yum install certbot ...

08:18 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Cannot login to dialer in Version 4.freeze in Campaign selection

Httpd config are in /etc/httpd/conf/ and /etc/httpd/conf.d

01/14/2020

09:08 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Goautodial 4 Voice Broadcast not working

Hi,
Please provide us the following for us to review:
1. Call flow of your VoiceBroadcast.
2. Screenshots of y...

01/13/2020

11:29 AM Version4 Bug #7062 (Closed): goapiv2 - Reports and Analytics

Fixed on our new updates:
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08:02 AM GOautodial Omni-channel Contact Center Suite Bug #7855 (Rejected): Inbound Call DROP in 4 Sec

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system install...

08:00 AM Version4 Bug #7849 (Rejected): Can't Dowload

Hi,
This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system ...