GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/05/2019

08:32 PM GOautodial Omni-channel Contact Center Suite Feature #7666 (In Progress): Enable WebRTC and/or SIP phones

Hi Chris,
Please create a feature allowing to configure WebRTC or SIP Phone to be use by agents.
Thanks

08:16 PM GOautodial Omni-channel Contact Center Suite Feature #7662 (In Progress): Enable custom caller ID & AC-CID

Hi Thom,
Please add AC-CID or Custom CallerID Feature in our GADv4.
Details:
*Custom CallerID* (Should be add...

10/04/2019

07:09 PM Version4 Bug #7650 (Closed): GoAPIv2 Campaign Bug - Disable Alter Customer Phone

Hi Chris,
It working now.
!agent3.png!
Thanks

07:08 PM Version4 Feature #7647 (Closed): GoAPIv2 Campaign feature - Disable Alter Customer Phone

Hi Chris,
Its working now, we're unable to edit/modify phone number.
!agent4_D.png!
Thanks

06:41 PM Version4 Bug #7650 (In Progress): GoAPIv2 Campaign Bug - Disable Alter Customer Phone

Hi Chris,
Same issue
!agent2.png!
Thanks

06:39 PM Version4 Feature #7647 (In Progress): GoAPIv2 Campaign feature - Disable Alter Customer Phone

06:39 PM Version4 Feature #7647: GoAPIv2 Campaign feature - Disable Alter Customer Phone

Hi Chris,
Same issue
!agent1.png!
Thanks

02:39 PM GOautodial Omni-channel Contact Center Suite Bug #7656 (Closed): newgocev4 (Upload Logo)

09/26/2019

01:10 PM Version4 Feature #6899 (Closed): goapiv2 Lead Filter

09/24/2019

02:28 PM Version4 Bug #7636 (Closed): GoAPIv2 feature - Allow Voicemail Greeting Chooser