GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

11/26/2022

07:40 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial API: RE: Help - Manual Dial

Hi
This the the GET request that we used, /goAPIv2/goAgent/goAPI.php?goUser=""&goPass=""&goAction=goManualDialOnly... Nathaniel Cabanban

11/24/2022

07:41 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial API: RE: Help - Manual Dial

Hi
It seems that there is an activity on the asteriskdb when we tried to manual dial using curl as there is an upd... Nathaniel Cabanban

10/13/2022

10:30 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help - translation default dispositions

Hi,
This would require you to modify some lines of source code and utilize the LanguageHandler function and then c... Nathaniel Cabanban

12/31/2021

01:00 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

Sir, this is done. The agent won't be able to hangup the call without filling in all required fields on the custom fo... Nathaniel Cabanban

12/28/2021

10:45 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

Sir I've managed to create a function to check any required field that is not filled in and prevent the agent from ha... Nathaniel Cabanban

12/27/2021

11:13 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

Sir inaayos ko pa po yung pag-prompt sa agent if may custom field na need ma-fill before makapag-hangup.
Thanks Sir Nathaniel Cabanban

12/23/2021

10:33 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

Sir still working on this parin po.
Thanks sir Nathaniel Cabanban

12/22/2021

10:34 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

Sir I added po yung "Allow Required Fields" sa Campaign Settings dahil kailangan po.
!clipboard-202112230633-rvjqa.p... Nathaniel Cabanban