- GOautodial Omni-channel Contact Center Suite
The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app....
- GOautodial APIs (goAPI)
The GOautodial APIs allow you to perform operations and actions within GOautodial from external applications. This allows GOautodial to integrate seamlessly with third party software and custom code.
Access to the APIs are via HTTPS and authentication is done via username and password....
This is the next major release of the open source GOautodial application
CRM type application
Responsive design supporting major web browsers
Modular plugin based system
Reports and analytics
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