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Bug #7813

closed

no data displayed when switching from export call report to other reports

Added by Tristan Kendrick Biscocho over 4 years ago. Updated over 4 years ago.

Status:
Closed
Priority:
High
Assignee:
Thom Bernarth Patacsil
Category:
Bugs
Target version:
GOautodial CE v4.0
Start date:
12/18/2019
Due date:
12/24/2019
% Done:

100%

Estimated time:

Description

Hi,

Switching report types from Export Call Report to Agent time detail will give a "no data" error and does not display the table for the selected report. Steps taken are;

1. Go to Call Reports > Reports and GO Analytics.
2. Select date range Dec 16, 2019 12am to Dec 16 2019 11:59pm
3. Select Export Call Report on the report TYPE dropdown
5. Change report type to Agent Time Detail

Files

Download all files
exportcallreportnodata.jpg (122 KB) exportcallreportnodata.jpg Tristan Kendrick Biscocho, 12/18/2019 02:22 PM
agenttimedetailnodata.jpg (85.3 KB) agenttimedetailnodata.jpg Tristan Kendrick Biscocho, 12/18/2019 02:23 PM
nero.png (46.6 KB) nero.png Jackie Alfonso, 12/19/2019 01:32 AM
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