General

Profile

Jackie Alfonso

  • Login: jackie
  • Email: jack@goautodial.com
  • Registered on: 12/09/2015
  • Last connection: 08/17/2022

Issues

open closed Total
Assigned issues 0 23 23
Reported issues 0 23 23

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Reporter 12/09/2015
GOautodial APIs (goAPI) Developer, Reporter, Staff 12/02/2017
Version4 Reporter, Staff 04/21/2017

Activity

08/11/2022

06:07 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to connect a campaign from dialer
Max DH wrote in message#21337:
> thanks for your answer, but even after checkup it doesn't changed anything
>
> b...
Jackie Alfonso

08/08/2022

02:49 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Predictive dial disconnects immediately after customer answers
Hi,
Please also share your Carrier Settings and Dial Plan.
Thank you!
Jackie Alfonso
02:45 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Configuration Inbound GSM Gateway
Hi Aimad,
May we know what version of goautodial are you using? Please also check with your provider if it can sup...
Jackie Alfonso
02:38 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agents on softphones only
Anton Satskiy wrote:
> Greeting
> is there a way to use only softphones for agents
> without a web interface?
> s...
Jackie Alfonso
02:19 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to connect a campaign from dialer
Hi,
Please try and double check the following:
1. Double check your settings in https://goautodial.org/projects...
Jackie Alfonso
02:17 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Description vicidial_callbacks table
Kirill Ragimov wrote:
> Hi,
> the database has a table vicidial_callbacks as far as I understand it is a table with...
Jackie Alfonso

07/29/2022

06:08 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."
Coman Tudor wrote in message#21280:
> Jackie Alfonso wrote in message#21277:
> > Coman Tudor wrote in message#21274...
Jackie Alfonso

07/28/2022

06:03 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."
Coman Tudor wrote in message#21274:
> Jackie Alfonso wrote in message#21271:
> > Coman Tudor wrote in message#21268...
Jackie Alfonso

07/27/2022

06:07 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."
Coman Tudor wrote in message#21268:
> Wittie Manansala wrote in message#21265:
> > Hi
> >
> > Reboot your server...
Jackie Alfonso

07/22/2022

06:02 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."
Hi, Please double check as well the GOWebrtc settings on the admin GUI settings
https://goautodial.org/projects/go...
Jackie Alfonso

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