GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/12/2021

08:47 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Logging in to your phone. Please wait...

Hi,
Can you please send your config on /etc/kamailio/kamailio.cfg... Jackie Alfonso

07/27/2021

06:05 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: How to enable the sound notifications on calls

Hi Kirill,
Can you please give us more details on this. "if the client resets the first sound signal no" Jackie Alfonso

01:34 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: call recording silence

Hi,
May we know if all the recordings are silent? If no please check the workstation if the microphone is enabled.... Jackie Alfonso

07/22/2021

06:15 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: How to enable the sound notifications on calls

Kirill Ragimov wrote in message#20537:
> Hi,thanks, your solution helped but not completely.
> The sound notificati... Jackie Alfonso

07/06/2021

05:04 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Problem uploading leads

james harris wrote in message#20412:
> Sajid Khan wrote in message#9619:
> > figured out my issue
> > make sure yo... Jackie Alfonso

05:01 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: call data not showing in web panel of agent

Hi Anton,
Can you please send us a sample screenshot of what the call looks like on the web?
Thank you! Jackie Alfonso

06/25/2021

10:13 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Several Troubles with CPU load and Asterisk.

Hi,
We do suggest to upgrade your server to a multi server. please follow the these hardware specs for your 36 age... Jackie Alfonso

09:53 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: No call on agent log in

Anton Satskiy wrote:
> Hi there i got no call when a gent loged in
> what should i check
> Thanks
Hi Anton,
... Jackie Alfonso

09:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: How to display the name of the current campaign on the page

Hi Sam,
This request require a customization by our Dev Team. however you have an option to check which campaign t... Jackie Alfonso

09:46 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Custom Caller ID (CID) and Area Code

Leopoldo Martinez wrote:
> Hi every one, I want to know if the features of CID and ACD are working or not.
> I'm tr... Jackie Alfonso