GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/02/2020

02:15 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Unable to log agent in - failed to authenticate on invite

Hi,
Upon checking on the details that you've provided. we've notice that you've already setup the domain without t...

03/31/2020

05:07 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Don't receive incoming calls

Hi,
The number that you are using is not a valid number that's why the sip response is SIP ERROR 404(NOT FOUND). p...

03/17/2020

05:55 AM GOautodial Omni-channel Contact Center Suite Bug #7893 (Closed): Cannot force logout agent via dashboard

05:55 AM GOautodial Omni-channel Contact Center Suite Bug #7893: Cannot force logout agent via dashboard

Hi Sir Chris,
Na test po na po working po. wala na po na encounter na issue sa force logout.

03/11/2020

03:20 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Survey campaign report

Hi,
We highly recommend using GOautodial version 4. Version 3.X is more than 7 years old and is no longer supported.

02/28/2020

04:27 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: vicidial_agent_log not record uniqueid

Hi,
May we know if change something on the code? please try to set the timezone on the server and on the admin por...

02/26/2020

08:08 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: vicidial_agent_log not record uniqueid

Hi,
May we know what you are trying to achieve? and may we know as well if you are using the latest version of goa...

02/25/2020

04:50 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: appel sortant

Hi,
Please check this link this might help you on your configuration https://goautodial.org/projects/goautodialce/...

04:45 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: VM Button not working

Hi,
Update your server with latest version:
https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_late...

02/13/2020

04:51 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Adding text to forms (scripts) does not work

> Cool, everything worked out, thank you very much, each answer should start on a new line and separated by commas,...