General

Profile

Jackie Alfonso

  • Login: jackie
  • Email: jack@goautodial.com
  • Registered on: 12/09/2015
  • Last connection: 11/24/2020

Issues

open closed Total
Assigned issues 0 21 21
Reported issues 0 23 23

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Developer, Reporter, Staff 12/09/2015
GOautodial APIs (goAPI) Developer, Reporter, Staff 12/02/2017
Version4 Developer, Reporter, Staff 04/21/2017

Activity

10/29/2020

01:50 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Please heelp ! Distribution of DNC and AM to agents.
Hi Jan Delle,
Please try to change it to LONGEST WAIT TIME. please make sure all the agent level is set to level 1...
Jackie Alfonso

10/28/2020

12:13 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #8386: inbound calls lead population
David Reedy wrote:
> If an inbound calls back to the DID that just called them. The inbound section does not populat...
Jackie Alfonso

10/19/2020

12:12 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Your call cannot be completed at this time
Hi Anatoliy,
The reason why it doesn't make call is there a SIP ERROR: SIP 500 No routes found in reply from BE. P...
Jackie Alfonso

10/13/2020

05:56 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: command for the echo test
Anatoliy Borodin wrote:
> Kind time of the day. Is there any command for the echo test?
Hi,
Please try to conf...
Jackie Alfonso

09/29/2020

10:31 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Step By Step Scratch install Goautodial V4 with FQDN
Leopoldo Martinez wrote:
> Hello, i'm having erro trying to instal GADV4, when i run this comand
>
> cpan -i Tk S...
Jackie Alfonso

09/17/2020

09:45 PM GOautodial Open Source Omni-channel Contact Center Suite Feature #8210: newgocev4 (User Wizard » Add New User » Password)
Hi Thom,
Pa double check ulet dito. base on my test pagka yung password contain special character &) nag sa-save s...
Jackie Alfonso

09/15/2020

01:16 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Campaign - Notification when a call is coming
Zimo Call wrote:
> Hi Team,
>
> I'm a new user of the v4.0 version, it works very well. Now I'd like to fine tune...
Jackie Alfonso

09/09/2020

09:01 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: DIAL PLAN (55 - BRASIL)
Hi,
Please try this one and let us know the results.
exten => _[2-5]XXXXXXXXX,1,AGI
exten => _[2-5]XXXXXXXXX,2...
Jackie Alfonso
08:59 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Predictive + Autodial cutting calls upon answering
Hi Arman,
Can you please ask your voip provider if they can see any call/traffic on this number 541534841112? can ...
Jackie Alfonso

08/24/2020

01:55 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8285: newgocev4 (Ingroup>Advance Settings>Accept Calls when there are No Available Agents)
Hi Team,
Nag test na po ako dito working and saving na po ung Ingroup>Advance Settings>Accept Calls when there are...
Jackie Alfonso

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