GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

08/11/2022

06:07 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to connect a campaign from dialer

Max DH wrote in message#21337:
> thanks for your answer, but even after checkup it doesn't changed anything
>
> b... Jackie Alfonso

08/08/2022

02:49 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Predictive dial disconnects immediately after customer answers

Hi,
Please also share your Carrier Settings and Dial Plan.
Thank you! Jackie Alfonso

02:45 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Configuration Inbound GSM Gateway

Hi Aimad,
May we know what version of goautodial are you using? Please also check with your provider if it can sup... Jackie Alfonso

02:38 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Agents on softphones only

Anton Satskiy wrote:
> Greeting
> is there a way to use only softphones for agents
> without a web interface?
> s... Jackie Alfonso

02:19 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Unable to connect a campaign from dialer

Hi,
Please try and double check the following:
1. Double check your settings in https://goautodial.org/projects... Jackie Alfonso

02:17 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Description vicidial_callbacks table

Kirill Ragimov wrote:
> Hi,
> the database has a table vicidial_callbacks as far as I understand it is a table with... Jackie Alfonso

07/29/2022

06:08 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."

Coman Tudor wrote in message#21280:
> Jackie Alfonso wrote in message#21277:
> > Coman Tudor wrote in message#21274... Jackie Alfonso

07/28/2022

06:03 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."

Coman Tudor wrote in message#21274:
> Jackie Alfonso wrote in message#21271:
> > Coman Tudor wrote in message#21268... Jackie Alfonso

07/27/2022

06:07 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."

Coman Tudor wrote in message#21268:
> Wittie Manansala wrote in message#21265:
> > Hi
> >
> > Reboot your server... Jackie Alfonso

07/22/2022

06:02 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: ISO install stuck in "Logging in to your phone. Please wait..."

Hi, Please double check as well the GOWebrtc settings on the admin GUI settings
https://goautodial.org/projects/go... Jackie Alfonso