General

Profile

Jackie Alfonso

  • Login: jackie
  • Email: jack@goautodial.com
  • Registered on: 12/09/2015
  • Last connection: 06/14/2021

Issues

open closed Total
Assigned issues 0 23 23
Reported issues 0 23 23

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Developer, Reporter, Staff 12/09/2015
GOautodial APIs (goAPI) Developer, Reporter, Staff 12/02/2017
Version4 Developer, Reporter, Staff 04/21/2017

Activity

06/04/2021

11:31 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Help with inbound call setup
Leopoldo Martinez wrote in message#20273:
> Wittie Manansala wrote in message#20266:
> > Hi,
> >
> > Are you see...
Jackie Alfonso
11:25 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: How to get to the agent interface?
Roman P wrote in message#20309:
> Thank you. Happened.
>
> Everywhere I saw instructions that you need to open th...
Jackie Alfonso

05/11/2021

06:16 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8680: Forum not working
Hi Anton,
Thank you for bringing this up. we've already made some adjustments please try to re-login your account ...
Jackie Alfonso
06:13 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: can't login to dialer (Goagent) V4
Hi,
Can you please share a screenshot of your issue.
Thanks!
Jackie Alfonso

05/06/2021

04:58 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Callbacks doesn't ring
Hi,
Pleas run core set verbose 30 on asterisk cli. then make some test calls again.
Thank you!
Jackie Alfonso

04/26/2021

08:12 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: can't login to dialer (Goagent) V4
Hi,
Can you please share a screenshot of your issue.
Thanks!
Jackie Alfonso
08:11 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Wrong file path to the recording in the CRM and List. Goautodial 4.0
Hi,
Please double check your astguiclient.conf if the ip of the server is already assign on the VARFTP_dir => and ...
Jackie Alfonso

03/24/2021

08:12 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Cannot download list on new v4 install ?
Leopoldo Martinez wrote in message#20041:
> David Puckett wrote:
> > Hi,
> > I'm new here and I recently installe...
Jackie Alfonso

01/25/2021

06:23 PM Version4 Bug #8539: Lists cant be Reset or Disabled
Hi Anton,
We've made some test on our end we don't encounter the reported issue.
Can you please confirm if your...
Jackie Alfonso

01/12/2021

10:21 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Phone problem
Hi Matteo,
Login to Mysql and from Asterisk database run delete from vicidial_list where list_id = '998';
thank...
Jackie Alfonso

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