GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/29/2020

10:31 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Step By Step Scratch install Goautodial V4 with FQDN

Leopoldo Martinez wrote:
> Hello, i'm having erro trying to instal GADV4, when i run this comand
>
> cpan -i Tk S...

09/17/2020

09:45 PM GOautodial Omni-channel Contact Center Suite Feature #8210: newgocev4 (User Wizard » Add New User » Password)

Hi Thom,
Pa double check ulet dito. base on my test pagka yung password contain special character &) nag sa-save s...

09/15/2020

01:16 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Outbound Campaign - Notification when a call is coming

Zimo Call wrote:
> Hi Team,
>
> I'm a new user of the v4.0 version, it works very well. Now I'd like to fine tune...

09/09/2020

09:01 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: DIAL PLAN (55 - BRASIL)

Hi,
Please try this one and let us know the results.
exten => _[2-5]XXXXXXXXX,1,AGI
exten => _[2-5]XXXXXXXXX,2...

08:59 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Predictive + Autodial cutting calls upon answering

Hi Arman,
Can you please ask your voip provider if they can see any call/traffic on this number 541534841112? can ...

08/24/2020

01:55 PM GOautodial Omni-channel Contact Center Suite Bug #8285: newgocev4 (Ingroup>Advance Settings>Accept Calls when there are No Available Agents)

Hi Team,
Nag test na po ako dito working and saving na po ung Ingroup>Advance Settings>Accept Calls when there are...

07/17/2020

09:03 AM GOautodial Omni-channel Contact Center Suite Feature #8145: Agent Call Log View

Hi,
Unfortunately that would not be possible the agent cannot see the call logs on the agent interface.

07/09/2020

05:26 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Need help urgently with goautodial V4 no audio issue

White Star wrote:
> !transfererror!
> .
> Here in teh attached image if you can see, i can select the closer group...

06/30/2020

01:06 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Filter

Hi,
Can you please try this code for the lead filter.
vicidial_list.called_count <= 3
Thank you!

05/20/2020

09:24 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Stuck "Logging in to your phone. Please wait..."

Hi,
Try to assign your IP on this.
1. nano /etc/kamailio/kamailio.cfg
#!ifdef WITH_NAT
----- rtpengine para...