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Jackie Alfonso

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Today

03:55 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: UI Colors.
Steve Turner wrote:
> Any update on the Themes and Colors?
>
> New fresh scratch install with all updates. Still...
03:50 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Goautodial eating all of the cpu
yoan hoslet wrote:
> Hi,
> we have de same problem with 2CPU and 4 GB of memory.
> you can see the overloaded wi...

06/18/2019

04:54 AM Version4 Bug #7410: newgocev4 (Usergroup Settings and Permission)
Hi Sir Chris,
Done making some test. the account can't delete any custom dispo once its unchecked on the usergroup...
04:33 AM Version4 Bug #7297 (Closed): newgocev4 (User's Settings)
04:33 AM Version4 Bug #7297: newgocev4 (User's Settings)
Hi Thom,
Based on my test this issue has been fixed.
Thank you!

06/07/2019

09:37 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Survey Press 1
Hi,
Once you create a campaign select SURVEY PRESS 1. then upload the audio file that you will use.
after that on...

06/05/2019

09:25 PM GOautodial Omni-channel Contact Center Suite Bug #7409 (Resolved): newgocev4 - Custom Fields (upload)

06/04/2019

05:37 AM GOautodial Omni-channel Contact Center Suite Bug #7409: newgocev4 - Custom Fields (upload)
Hi Team,
Done making some test the 10k lead file with customfield is now uploading properly.
!upload.png!
05:27 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Survey Press 1
Anton Artemenko wrote:
> Good day!
>
> Tell me there is a solution to our question?
Hi Anton,
Yes the best ...

06/03/2019

12:29 AM Version4 Feature #6810: Reports & GO Analytics
Hi Alex,
Please check the Agent Time Detail. the downloaded report is not accurate.
!atg.png!

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