GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

10/02/2019

05:49 AM GOautodial Omni-channel Contact Center Suite Bug #7656: newgocev4 (Upload Logo)

Hi Thom,
Thanks for the update. the logo is now uploading/saving properly.
!ml.png!

10/01/2019

05:10 AM GOautodial Omni-channel Contact Center Suite Bug #7656 (Closed): newgocev4 (Upload Logo)

Hi Thom,
Can you please check on this issue. when we upload logo on the Administration General settings. the logo ...

09/27/2019

08:59 AM Version4 Feature #7510 (Closed): Survey Campaign Additional Settings

09/26/2019

01:08 AM Version4 Feature #7510: Survey Campaign Additional Settings

Hi Thom,
Thanks for the update. based on my test changing the hopper level is now working.
change to hopper lev...

09/25/2019

05:49 AM Version4 Feature #6899: goapiv2 Lead Filter

Hi Sir Chris,
Base on my test the filter is now working. create a lead filter with Filter SQL "first_name in("ALIC...

09/20/2019

06:22 AM Version4 Bug #7636: GoAPIv2 feature - Allow Voicemail Greeting Chooser

Jackie Alfonso wrote:
> Hi Team,
>
> Based on my Test the VoiceMail Greeting is now saving.
!1.png!
!2.png!...

05:37 AM Version4 Bug #7636: GoAPIv2 feature - Allow Voicemail Greeting Chooser

Hi Team,
Based on my Test the VoiceMail Greeting is now saving.
MariaDB [asteriskdb]> select allow_voicemail_gr...

09/11/2019

06:29 AM Version4 Feature #6810: Reports & GO Analytics

Hi Alex,
Yes. there's still a discrepancy on the reports "export call report vs agent performance details." kindly...

09:25 PM GOautodial Omni-channel Contact Center Suite Bug #7541: newgocev4 (custom dispo delete feature)

Hi Team,
Based on my test this issue has been resolved.
Thank you!

09/06/2019

04:33 AM Version4 Bug #7611: newgocev4 (Agent Time Detaill)

Hi Thom,
Thanks for the updates based on my test the data format is now on DD:HH:MM:SS and the ARRAY field is alre...