GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

04/23/2019

12:02 AM Version4 Bug #7084: goapiv2 (Inbound Call Report)

Hi Team,
Inbound call reports is already working. there's an issue on the calendar related to this https://goautod...

12:00 AM Version4 Bug #7212: newgocev4 (Search Recordings)

Hi Team.
Searching is already working. however the calendar still not showing properly.
!recording.png!

11:47 PM Version4 Bug #7321: newgocev4 (custom dispo)

Team,
Working na po ito. Salamat!
!CD1.png!
!CD2.png!

10:58 PM Version4 Bug #7087: goapiv2 (Export Call Report)

Hi Alex,
additional issue on our export call report. the statuses are missing and if you select one status then do...

04/16/2019

06:40 AM Version4 Bug #7393 (Rejected): gadcs (CALL BACK)

Hi Team,
Can you please check on this call back issue. if you dispose the call as a call back the call back page s...

04/15/2019

08:17 AM Version4 Bug #7310: newgocev4 (Voice Mail)

Hi Thom,
Base on my test this issue has already been resolved. thank you for the update.

04/04/2019

10:54 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Listen and barge don't works

Hi Mo,
Can you please try to re-create the admin account? then try to use the Listen / Barge. if you still encount...

03/26/2019

12:58 AM Version4 Bug #7321 (New): newgocev4 (custom dispo)

Hi Team,
Can you please check this issue. It seems that you cannot create a custom disposition sets under "ALL CAM...

03/21/2019

05:20 AM Version4 Bug #7310 (Closed): newgocev4 (Voice Mail)

Team,
Can you please check on this Voice Mail Issue. If you delete a single voice mail all the voice mail will be ...

03/19/2019

09:01 AM Version4 Bug #7297 (Feedback): newgocev4 (User's Settings)

Hi Team,
Can you please check on this issue. If you check the agent on the user's settings all the agent details a...