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Unable to connect a campaign from dialer

Added by Max DH 10 months ago

hello,
I did all steps from the tutorial (latest version)
but when I tried to select a campaign before accessing "login to dialer"

It just does nothing, even after reloading page and server;
I'm new with this tech, does someone encounter the same problem or has the solution ?
thanks

fail.png (128 KB) fail.png

Replies (3)

RE: Unable to connect a campaign from dialer - Added by Jackie Alfonso 10 months ago

Hi,

Please try and double check the following:

1. Double check your settings in https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4 ( Configuration Files Section) specially nano /etc/rtpengine/rtpengine.conf

2. https://www.casesup.com/category/knowledgebase/howtos/how-to-change-the-default-kernel-in-grub-for--rhel-and-centos

RE: Unable to connect a campaign from dialer - Added by Max DH 10 months ago

thanks for your answer, but even after checkup it doesn't changed anything

but I noticed that I can't save changes in "Administration Gui Settings and Configuration Files"
It worked for "Administration settings" but not for "GOautodial Agent Dialer"
I tried reloading few times and checked my config files, everything ok so idk why

RE: Unable to connect a campaign from dialer - Added by Jackie Alfonso 10 months ago

Max DH wrote in RE: Unable to connect a campaign from dialer :

thanks for your answer, but even after checkup it doesn't changed anything

but I noticed that I can't save changes in "Administration Gui Settings and Configuration Files"
It worked for "Administration settings" but not for "GOautodial Agent Dialer"
I tried reloading few times and checked my config files, everything ok so idk why

Hi,

Can you please send some screenshot or a short video capture on the issue? so we can help you to check more further

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