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Tristan Kendrick Biscocho

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11/27/2019

06:34 AM GOautodial Omni-channel Contact Center Suite Bug #7751 (Rejected): Newgocev4 Leads on Internal DNC being auto dialed
Hi,
Please check why leasd on the internal DNC are still being auto dialed on campaigns. Campaign advanced setting...

11/15/2019

03:49 PM GOautodial Omni-channel Contact Center Suite Bug #7733 (Closed): too many trans conf number in List settings
Hi Team,
There are too many trans conf numbers on the List settings. The current transfer window can only store 2 ...
03:46 PM GOautodial Omni-channel Contact Center Suite Bug #7730 (Closed): Wrong Spelling on List Wizard creation
Hi Team,
You might want to correct the spelling on the wizard when adding a new List ID. See screenshot below;
...

11/06/2019

06:02 PM GOautodial Omni-channel Contact Center Suite Bug #7712 (Closed): Custom Fields List refresh issue
Hi,
I have three custom fields created. If I delete one of them, the system will tell me that it successfully dele...
05:57 PM GOautodial Omni-channel Contact Center Suite Bug #7709 (Closed): Custom Fields (script type) does not work
Hi,
I've created a custom field (script type) on a list ID. I've properly set the "Custom Fields List ID:" to the ...

10/18/2019

05:31 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Hello, Force Reset Leads on Hopper doesn't work.
Hi Jan,
It's normal to see N as the value when you force reset the leads on the hopper on your campaign settings. ...

10/10/2019

06:38 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Dial Address3 Phone Number
Hi Jose,
That feature is currently not available.

09/30/2019

12:34 PM GOautodial Omni-channel Contact Center Suite Bug #7655 (Closed): Cannot delete webform on List ID
Hi,
Please check why webform field on list ID cannot be deleted. If you have defined a webform on a list ID and wo...

09/25/2019

05:07 PM Version4 Feature #7510 (Feedback): Survey Campaign Additional Settings
Hi Team,
Hopper level on campaign is locked and reverts to the default value of 100. If you change it to 1000 and ...

09/09/2019

04:04 PM GOautodial Omni-channel Contact Center Suite Bug #7633 (Closed): newgocev4 (character limit on comment section too low)
Hi,
Please check why the number of characters that i can type on the comment section is severely limited. It doesn...

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