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Tristan Kendrick Biscocho

Issues

open closed Total
Assigned issues 0 11 11
Reported issues 0 30 30

Projects

Project Roles Registered on
GOautodial Open Source Omni-channel Contact Center Suite Manager, Reporter, Staff 07/26/2013
GOautodial APIs (goAPI) Manager, Reporter, Staff 12/02/2017
Version4 Manager, Developer, Reporter, Staff 04/21/2017

Activity

06/01/2020

05:33 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8088 (Closed): Drop transfer group selection not saving
Hi,
On the Ingroup Basic settings, if Drop Action is set to IN_GROUP, the Drop Transfer Group dropdown will not sa...
Tristan Kendrick Biscocho
05:25 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8085 (Closed): Pause code creation problem
Hi,
After creating pause codes from campaign A, i then save the pause code and it takes me back to the campaign pa...
Tristan Kendrick Biscocho

03/04/2020

05:16 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7929 (Closed): (Newgoce) "empty" name
Hi,
Please hide the word "empty" where there is no value entered on the first name, middle name or last name on th...
Tristan Kendrick Biscocho
01:12 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7926 (Closed): (Newgoce) Call length on inbound call is 0:00
Hi,
Inbound calls on export call report is being shown with a call length of 0:00 instead of the actual call lengt...
Tristan Kendrick Biscocho
05:37 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7923 (Closed): cannot edit info on CRM
Hi,
Just found out that if last name has a dash, it will not let me edit the lead information on the Contacts page...
Tristan Kendrick Biscocho

02/14/2020

06:13 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7893 (Closed): Cannot force logout agent via dashboard
Hi,
We cannot force logout an agent via the dashboard if the agent closed the browser during a live call or during...
Tristan Kendrick Biscocho

02/05/2020

11:54 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7879 (Closed): Newgocev4 (Search Function will not work with space in between names)
Hi,
Search function on the Contacts page will not work when you use space in between characters. Looks like space ...
Tristan Kendrick Biscocho

01/22/2020

03:29 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7861 (In Progress): Manual Alt Dial
Tristan Kendrick Biscocho
03:27 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7861 (Closed): Manual Alt Dial
Tristan Kendrick Biscocho

12/18/2019

02:23 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7813 (Closed): no data displayed when switching from export call report to other reports
Hi,
Switching report types from Export Call Report to Agent time detail will give a "no data" error and does not d...
Tristan Kendrick Biscocho

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