GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/02/2022

02:38 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #9100 (Closed): test

Tristan Kendrick Biscocho

09/11/2021

03:18 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: A sincere plea for help on installation

Hi Shane,
Have you considered using our cloud service instead? You can check the price of our cloud packages at ht... Tristan Kendrick Biscocho

06/01/2020

05:33 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8088 (Closed): Drop transfer group selection not saving

Hi,
On the Ingroup Basic settings, if Drop Action is set to IN_GROUP, the Drop Transfer Group dropdown will not sa... Tristan Kendrick Biscocho

05:25 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8085 (Closed): Pause code creation problem

Hi,
After creating pause codes from campaign A, i then save the pause code and it takes me back to the campaign pa... Tristan Kendrick Biscocho

03/04/2020

05:16 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7929 (Closed): (Newgoce) "empty" name

Hi,
Please hide the word "empty" where there is no value entered on the first name, middle name or last name on th... Tristan Kendrick Biscocho

01:12 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7926 (Closed): (Newgoce) Call length on inbound call is 0:00

Hi,
Inbound calls on export call report is being shown with a call length of 0:00 instead of the actual call lengt... Tristan Kendrick Biscocho

05:37 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7923 (Closed): cannot edit info on CRM

Hi,
Just found out that if last name has a dash, it will not let me edit the lead information on the Contacts page... Tristan Kendrick Biscocho

02/14/2020

06:13 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7893 (Closed): Cannot force logout agent via dashboard

Hi,
We cannot force logout an agent via the dashboard if the agent closed the browser during a live call or during... Tristan Kendrick Biscocho

02/05/2020

11:54 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7879 (Closed): Newgocev4 (Search Function will not work with space in between names)

Hi,
Search function on the Contacts page will not work when you use space in between characters. Looks like space ... Tristan Kendrick Biscocho

01/22/2020

03:29 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #7861 (In Progress): Manual Alt Dial

Tristan Kendrick Biscocho