Bug #7893
closedCannot force logout agent via dashboard
Start date:
02/14/2020
Due date:
03/18/2020
% Done:
100%
Estimated time:
Description
Hi,
We cannot force logout an agent via the dashboard if the agent closed the browser during a live call or during the disposition page. However, we can force logout the agent via the users page.
Files
Updated by Chris Lomuntad 11 months ago
- Status changed from New to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
Team,
Did some fix. Kindly test it on our test server. Thanks
Cheers,
Chris
Updated by Wittie Manansala 11 months ago
- File gad_2001.png gad_2001.png added
- Status changed from Feedback to In Progress
- Assignee changed from Wittie Manansala to Chris Lomuntad
Hi Chris,
Same issue
Thanks
Updated by Chris Lomuntad 10 months ago
- Status changed from In Progress to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
- % Done changed from 60 to 90
Wits,
Done fixing the bug. Kindly test it on our test server. Thanks.
Cheers,
Chris
Updated by Jackie Alfonso 10 months ago
Hi Sir Chris,
Na test po na po working po. wala na po na encounter na issue sa force logout.
Updated by Jackie Alfonso 10 months ago
- Status changed from Feedback to Closed
- % Done changed from 90 to 100