Bug #7893
closed
Cannot force logout agent via dashboard
Start date:
02/14/2020
Due date:
03/18/2020
% Done:
100%
Estimated time:
Description
Hi,
We cannot force logout an agent via the dashboard if the agent closed the browser during a live call or during the disposition page. However, we can force logout the agent via the users page.
Files
| forcelogoutbug.png (54.9 KB) forcelogoutbug.png | |||
| gad_2001.png (20 KB) gad_2001.png |
Updated by Chris Lomuntad about 1 year ago
- Status changed from New to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
Team,
Did some fix. Kindly test it on our test server. Thanks
Cheers,
Chris
Updated by Wittie Manansala about 1 year ago
- File gad_2001.png gad_2001.png added
- Status changed from Feedback to In Progress
- Assignee changed from Wittie Manansala to Chris Lomuntad
Hi Chris,
Same issue
Thanks
Updated by Chris Lomuntad about 1 year ago
- Status changed from In Progress to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
- % Done changed from 60 to 90
Wits,
Done fixing the bug. Kindly test it on our test server. Thanks.
Cheers,
Chris
Updated by Jackie Alfonso about 1 year ago
Hi Sir Chris,
Na test po na po working po. wala na po na encounter na issue sa force logout.
Updated by Jackie Alfonso about 1 year ago
- Status changed from Feedback to Closed
- % Done changed from 90 to 100