Bug #7893
closed
Cannot force logout agent via dashboard
Added by Tristan Kendrick Biscocho about 4 years ago.
Updated about 4 years ago.
Description
Hi,
We cannot force logout an agent via the dashboard if the agent closed the browser during a live call or during the disposition page. However, we can force logout the agent via the users page.
Files
- Due date set to 02/18/2020
- Status changed from New to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
Team,
Did some fix. Kindly test it on our test server. Thanks
Cheers,
Chris
- File gad_2001.png gad_2001.png added
- Status changed from Feedback to In Progress
- Assignee changed from Wittie Manansala to Chris Lomuntad
Hi Chris,
Same issue
Thanks
- % Done changed from 0 to 60
- Due date changed from 02/18/2020 to 03/18/2020
- Status changed from In Progress to Feedback
- Assignee changed from Chris Lomuntad to Wittie Manansala
- % Done changed from 60 to 90
Wits,
Done fixing the bug. Kindly test it on our test server. Thanks.
Cheers,
Chris
Hi Sir Chris,
Na test po na po working po. wala na po na encounter na issue sa force logout.
- Status changed from Feedback to Closed
- % Done changed from 90 to 100
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