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How to enable the sound notifications on calls

Added by Vericar De Espiritu Santo 5 months ago

Hi, I'm trying to enable the call start and call end notification sounds, but I cant't figure out how to do it.
If someone can give me a hint or an idea of how to do it, I would appreciate it.


Replies (13)

RE: How to enable the sound notifications on calls - Added by Wittie Manansala 5 months ago

Hi,

Please explain more about your sound notification. Is this for outbound or inbound.

Thanks

RE: How to enable the sound notifications on calls - Added by Vericar De Espiritu Santo 5 months ago

Wittie Manansala wrote in RE: How to enable the sound notifications on calls:

Hi,

Please explain more about your sound notification. Is this for outbound or inbound.

Thanks

Hi, is Just for Outbound calls, i need when the agent get a call that have a sound to tell him/her "you got a call" with a beep or something, like in GAD v3

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 4 months ago

faced the same problem, did you manage to solve it?
for an outgoing call, there is no notification that a connection has occurred, also when the subscriber hangs up there is no notification of completion

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 3 months ago

Hi, the problem is still urgent, haven't you found a solution?

RE: How to enable the sound notifications on calls - Added by Wittie Manansala 3 months ago

Hi,

Try to unzip the file confbridge-join.zip and copy it in /var/lib/asterisk/sounds/en

Thanks

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 3 months ago

Hi,thanks, your solution helped but not completely.
The sound notification of the arrival of a call comes perfectly! Thx but unfortunately there is no sound that the client hung up the phone. there is also no way that you indicated. added conf-bridge
along the path / var / lib / asterisk / sounds /

RE: How to enable the sound notifications on calls - Added by Jackie Alfonso 3 months ago

Kirill Ragimov wrote in RE: How to enable the sound notifications on calls:

Hi,thanks, your solution helped but not completely.
The sound notification of the arrival of a call comes perfectly! Thx but unfortunately there is no sound that the client hung up the phone. there is also no way that you indicated. added conf-bridge
along the path / var / lib / asterisk / sounds /

Hi Kirill,

Please take note that the audio file should be in /var/lib/asterisk/sounds/en please move it and test it again.

Thank you!

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 3 months ago

Hi, Created this directory and placed this file there.

A similar situation, sound notification only when before the start of the dialogue, if the client resets the first sound signal no
Thank you!

RE: How to enable the sound notifications on calls - Added by Jackie Alfonso 3 months ago

Hi Kirill,

Can you please give us more details on this. "if the client resets the first sound signal no"

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 3 months ago

Hi, I'll try, in Goautodial 3, the sound notification is triggered when the client connects to the agent and when the client hangs up and the operator goes to Status DEAD.

In Goautodial 4, at the moment the client connects to the agent, a sound notification is played, and at the moment when the client disconnects the connection and
the agent goes to status DEAD, no notification occurs.
Thanks

RE: How to enable the sound notifications on calls - Added by Wittie Manansala 3 months ago

the agent goes to status DEAD, no notification occurs. Are you referring in agent UI? NO Dead Status when caller hangup the call?

RE: How to enable the sound notifications on calls - Added by Kirill Ragimov 3 months ago

The DEAD state appears, but there is no sound notification when entering this state. to make it clearer, I will try to drop a video in the near future where it will be clearly visible

RE: How to enable the sound notifications on calls - Added by Wittie Manansala 2 months ago

Kirill Ragimov wrote in RE: How to enable the sound notifications on calls:

The DEAD state appears, but there is no sound notification when entering this state. to make it clearer, I will try to drop a video in the near future where it will be clearly visible

Yes please send us the video and if possible please include asterisk CLI logs.

Thanks

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