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vicidial_agent_log not record uniqueid

Added by Kirill Ragimov about 4 years ago

Good evening, during podkotovka to start the server, I found that almost nothing is written to the vicidial_agent_log table
uniqueid, tried both in predective and in manual, the result is the same, with this id indicated in the call_log and vicidial_log tables.

I want to display the agent talk time minus deat_sec
for this
I'm from the table
vicidial_log I take length_in_sec and subtract dead_sec from the vicidial_agent_log table for comparison I use uniqueid

Tell me where to look for the problem.

Thanks!


Replies (9)

RE: vicidial_agent_log not record uniqueid - Added by Jackie Alfonso about 4 years ago

Hi,

May we know what you are trying to achieve? and may we know as well if you are using the latest version of goautodial?
if not please try to update it to the latest version just follow the instrucations here https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

RE: vicidial_agent_log not record uniqueid - Added by Kirill Ragimov about 4 years ago

Good afternoon, I'm using the latest version of GoAutoDoal available on github (checked for updates)
I want to ensure that after making a call, the uniqueid value is written in the vicidial_agent_log table (asterisk base).

P / S now making a test call has replaced that in the agent interface under the controls there is such an entry "UID undefined"

Download all files
2020-02-26_10-16-32.png (42.8 KB) 2020-02-26_10-16-32.png
2020-02-26_10-18-53.png (64.7 KB) 2020-02-26_10-18-53.png

RE: vicidial_agent_log not record uniqueid - Added by Kristian Antiligando about 4 years ago

Hello,

Would you mind sending us a screenshot with the console?

Thank you!

RE: vicidial_agent_log not record uniqueid - Added by Kirill Ragimov about 4 years ago

Kristian Antiligando wrote:

Hello,

Would you mind sending us a screenshot with the console?

Thank you!

Good afternoon, I'm sorry, I don’t quite understand
 what screenshot do you need, asterisk console or mysql console or something else?

RE: vicidial_agent_log not record uniqueid - Added by Kristian Antiligando about 4 years ago

Hello,

What we need is the screenshot of your browser's console or should we say "Inspect".

Regards,

RE: vicidial_agent_log not record uniqueid - Added by Kirill Ragimov about 4 years ago

Hello,
Yes of course I will provide a screenshot

27.02.2020console.png (33.2 KB) 27.02.2020console.png

RE: vicidial_agent_log not record uniqueid - Added by Jackie Alfonso about 4 years ago

Hi,

May we know if change something on the code? please try to set the timezone on the server and on the admin portal then reboot. please get back to us on the result.

Thank you!

RE: vicidial_agent_log not record uniqueid - Added by Kirill Ragimov about 4 years ago

Good afternoon, the time on the server and the time in the server settings (admin panel) synchronously, the time zone is the same.
Changes were made only by those indicated in this topic, there is a principle and it is clear why.
https://goautodial.org/boards/3/topics/18040

The server rebooted, the result is the same.

RE: vicidial_agent_log not record uniqueid - Added by Wittie Manansala about 4 years ago

Hi

Can you try to revert all changes you did at https://goautodial.org/boards/3/topics/18040 and test it again

Thanks

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