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GOautodial Open Source Omni-channel Contact Center Suite: GOautodial v4 ISO Installer (Final) Now Available!

Added by Demian Biscocho about 5 years ago

Updated GOautodial application to 4.0-1570204800. Tonnes of bugfixes over the previous version. The glibc i686 libraries are now automatically installed so that barging/monitoring works out of the box.

Download:

GOautodial-4-x86_64-Final-20191010-0150.iso
GOautodial-4-x86_64-Final-20191010-0150.iso.sha256

Getting Started Guide v4

Post any installation issues you might have here in this forum section: https://goautodial.org/projects/goautodialce/boards/20.

GOautodial Open Source Omni-channel Contact Center Suite: GOautodial v4 ISO Installer (Pre-Release) Now Available!

Added by Demian Biscocho about 6 years ago

This is the initial GOautodial v4 ISO installer release. Featuring AppKonference (a high-performance Asterisk conferencing module replacing app_meetme) and webRTC. No more timer and DAHDI hardware dependencies. No more softphones and hardphones. Everything via your web browser.

Find out more here: https://goautodial.org/boards/20/topics/14072.

GOautodial Open Source Omni-channel Contact Center Suite: Online preview demo for GOautodial version 4!!!

Added by Demian Biscocho about 8 years ago

Here's an online preview demo for our upcoming version 4: https://demo.justgocloud.com/

Admin:

Username: demo
Password: gaddemo

Agent:

Username: agent007
Password: jamesbond

No need for a softphone or hardphone thanks to webRTC. :)

System is still in heavy development. Currently in beta stages are:

Telephony
WebRTC
Messaging (agent to agent)

Feel free to browse or change any settings. The online preview demo automatically reverts back to it's original configuration everyday.

Here are some screenies:

http://goautodial.org/attachments/download/8416/Screenshot_20161013_232243.png

http://goautodial.org/attachments/download/8411/Screenshot_20161013_232715.png

http://goautodial.org/attachments/download/8406/Screenshot_20161013_232759.png

http://goautodial.org/attachments/download/8401/Screenshot_20161013_232943.png

http://goautodial.org/attachments/download/8396/Screenshot_20161013_233122.png

GOautodial Open Source Omni-channel Contact Center Suite: GOautodial Unified App Started

Added by Demian Biscocho almost 9 years ago

The first open source multi/omni-channel contact center web application is started by the GOautodial team. Called the "GOautodial app", a modern standards based web app that provides voice and non-voice contact center features.

Major Features:

Multi/omni-channel contact center application (voice and non-voice):

  1. Predictive dialer
  2. Inbound IVR and ACD
  3. Ticketing system
  4. Live chat
  5. SMS
  6. Fax
  7. Email
  8. Social media
  9. CRM type application

Responsive design supporting major web browsers
Drag and drop dashboard
Modular plugin based system
Reports and analytics

Technologies:

Bootstrap 3 CSS framework
Google Material Design
WebRTC
HTML5
Angular
JQuery
Code Igniter
Asterisk
Vicidial
Kamailio
CreamyCRM
OSticket
Live Helper Chat
Hylafax

Project page: http://goautodial.org/projects/goautodial-app

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