The GOautodial CE Application (also called "GOautodial app")is the next generation open source multi/omni-channel web based contact center application. Unifiying the former GOautodial individual applications (GOadmin, GOreports and GOagent) and integrating them with other open source applications to create a user-friendly and intuitive contact center web app. By using modern standards and technologies, the "GOautodial app" is your easy to use and manage multi/omni-channel contact center web app.
Major Features:Multi-channel contact center application (voice and non-voice)
- Predictive dialer + Inbound IVR and ACD
- Ticketing system
- Live chat
- Social media
CRM type application
Responsive design supporting major web browsers
Drag and drop dashboard
Modular plugin based system
Reports and analytics
Bootstrap 3 CSS framework
Google Material Design
Live Helper Chat
- Homepage: http://goautodial.org
Manager: Demian Biscocho
Developer: Alexander Jim Abenoja, Chris Lomuntad, Demian Biscocho
Reporter: Alan Dalmo, Jackie Alfonso, Levy Ryan Nolasco, Regie Irupang, Tristan Kendrick Biscocho, Wittie Manansala
Staff: Alan Dalmo, Alexander Jim Abenoja, Chris Lomuntad, Jackie Alfonso, Levy Ryan Nolasco, Regie Irupang, Tristan Kendrick Biscocho, Wittie Manansala
Upraded to Redmine 3.4.6!
We're finally at Redmine 3.4.6! It's been a long overdue upgrade. We've been running Redmine 1.X since 2010. Ha!
Online preview demo for version 4!!!
Here's an online preview demo for our upcoming version 4.
GOautodial Unified App Started
The first open source multi-channel contact center web application has been started by the GOautodial team. Called the "GOautodial app", a modern standards based web app that provides voice and non-voice contact center features.
SubprojectsGOautodial APIs (goAPI)
Go to admin area and define a nice wiki text here as a fixed skeletal for all projects.