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Feature #8386

closed

inbound calls lead population

Added by David Reedy over 3 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
Normal
Category:
Features
Target version:
Start date:
10/27/2020
Due date:
% Done:

0%

Estimated time:

Description

If an inbound calls back to the DID that just called them. The inbound section does not populate the lead information of the customer. It comes up with a blank lead and this causes an issue if there are scripts and custom form involved.

Is there a way to have to inbound call search the campaigns leads to match the phone number and populate the current information in the database?

We have been using this feature in Vicidial for some time.

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