GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

12/07/2020

10:29 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: adding another dialer

Wittie Manansala wrote in message#19774:
> Hi,
>
> Hope this link may help:
>
> https://goautodial.org/project... David Reedy

12/03/2020

10:37 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: adding another dialer

Hey everyone,
I have been trying to add another dialer and have had no success. I reported it as a bug but it got ... David Reedy

11/26/2020

01:53 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Cluster Setup

Demian Lizandro Biscocho wrote in message#14906:
> Here's the initial cluster HOWTO:
>
> [[HOWTO_Cluster|HOWTO Cl... David Reedy

01:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Setting up multi-server goautodial

Ya i have gone there an the instructions are missing parts to make that a fully working part of the cluster. It needs... David Reedy

11/24/2020

04:34 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8428 (Rejected): asterisk multi cluster dialer

Hello,
I have split the functions of the dialer and web to alternate servers. I have now got the second dialer onl... David Reedy

11/10/2020

10:44 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

I have dug a little deeper into this matter and tracked it down on the vicidial side of selection. There is a selecti... David Reedy

04:39 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: custom field issue

Hello everyone,
I am trying to make a selection required by our rep/agents to click yes or no to answer a question... David Reedy

11/03/2020

11:59 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410: custom form issue

I have also looked at the database location of "vicidial_lists_fields" and the "field_required" selection for the ent... David Reedy

10:51 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #8410 (Closed): custom form issue

We are using custom forms for the campaigns that we are using in the goautodial. We have a problem with our reps/agen... David Reedy

05:28 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial App Development: RE: change underline on agent screen

This did work on google chrome i had to clear the cache and it worked after that. David Reedy