Project

General

Profile

Transfer HANGUP XFER LINE button does not work.

Added by Kirill Ragimov 29 days ago

It is impossible to click on this button to return to the subscriber, is it possible to get detailed instructions on the call transfer function, including what the consultation means


Replies (4)

RE: Transfer HANGUP XFER LINE button does not work. - Added by Kirill Ragimov 19 days ago

Yes. I saw this instruction, but it contains a scenario when subscriber B picked up the phone and we connect subscriber A and subscriber B.

In my script, we did not get through to Subscriber B, and we need to return to Subscriber A.

RE: Transfer HANGUP XFER LINE button does not work. - Added by Kirill Ragimov 10 days ago

The problem is still urgent.
In the first video, when manually called, everything works correctly.
https://youtu.be/IlfX0dIo87w

In the second video with a predictive dialing when clicking on HANGUP XFER LINE
The call is not dropped but continues.
https://youtu.be/Oyghm-E4MyQ

RE: Transfer HANGUP XFER LINE button does not work. - Added by Wittie Manansala 5 days ago

Hi,

Please provide also the asterisk CLI of those 2 videos you posted for us to review

Thanks

    (1-4/4)
    Go to top