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Logging in to your phone. Please wait...

Added by Jkaoutar Jkaoutar 7 months ago

hello,

i have installed GoautodialV4 from scratch on AWS, i configured and login as agent, when try to login to Dialer, it stuck in 'Logging in to your phone. Please wait...'

and when i check the Kamailio status :

ERROR: tls [tls_util.h:42]: tls_err_ret(): TLS accept:error:14094416:SSL routines:ssl3_read_bytes:sslv3 alert certificate unknown

ERROR: [core/tcp_read.c:1352]: tcp_read_req(): ERROR: tcp_read_req: error reading - c: 0x7f450ac215b0 r: 0x7f450ac21630

I've :
- updated the GAD
- rechecked all the config

but sill have the same error


Replies (4)

RE: Logging in to your phone. Please wait... - Added by Maciej Bursztynowski 7 months ago

I had similar problem 3 days ago on my fresh installation, unfortunately suggestion in https://goautodial.org/boards/3/topics/19242 didn't help.
I've copied /etc/kamailio/kamailio.cfg from my other server where everything is working fine and replaced IP address inside of that file. Then I've restarted whole server and started to work.
If you need I can send that file.

RE: Logging in to your phone. Please wait... - Added by Bayardo Sanchez 2 months ago

Maciej Bursztynowski wrote in RE: Logging in to your phone. Please wait...:

I had similar problem 3 days ago on my fresh installation, unfortunately suggestion in https://goautodial.org/boards/3/topics/19242 didn't help.
I've copied /etc/kamailio/kamailio.cfg from my other server where everything is working fine and replaced IP address inside of that file. Then I've restarted whole server and started to work.
If you need I can send that file.

can u sendme the file i have this error:

Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16596: ERROR: rtpengine [rtpengine.c:2296]: send_rtpp_command(): can't send command "ping" to RTP proxy <udp:127.0.0.1:5066>
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16596: ERROR: rtpengine [rtpengine.c:2198]: rtpp_test(): proxy did not respond to ping
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16599: ERROR: rtpengine [rtpengine.c:2296]: send_rtpp_command(): can't send command "ping" to RTP proxy <udp:127.0.0.1:5066>
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16599: ERROR: rtpengine [rtpengine.c:2198]: rtpp_test(): proxy did not respond to ping
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16601: ERROR: rtpengine [rtpengine.c:2296]: send_rtpp_command(): can't send command "ping" to RTP proxy <udp:127.0.0.1:5066>
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16601: ERROR: rtpengine [rtpengine.c:2198]: rtpp_test(): proxy did not respond to ping
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16590: ERROR: rtpengine [rtpengine.c:2296]: send_rtpp_command(): can't send command "ping" to RTP proxy <udp:127.0.0.1:5066>
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16590: ERROR: rtpengine [rtpengine.c:2198]: rtpp_test(): proxy did not respond to ping
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16600: ERROR: rtpengine [rtpengine.c:2296]: send_rtpp_command(): can't send command "ping" to RTP proxy <udp:127.0.0.1:5066>
Oct 04 23:48:50 xxx.xxxx.xxx /usr/sbin/kamailio16600: ERROR: rtpengine [rtpengine.c:2198]: rtpp_test(): proxy did not respond to ping

When I try to log into the dialer, it does not connect with Kamailio and I do not receive the connection audio or any message in the asterisk CLI

RE: Logging in to your phone. Please wait... - Added by Jackie Alfonso about 2 months ago

Hi,

Can you please send your config on /etc/kamailio/kamailio.cfg

#!substdef "!MY_IP_ADDR!YOUR_IP_ADDRESS!g" 
#!substdef "!MY_DOMAIN!vaglxc01.goautodial.com!g" 

/* add local domain aliases */
alias="YOUR_IP_ADDRESS" 
alias="vaglxc01.goautodial.com" 

/* uncomment and configure the following line if you want Kamailio to
   bind on a specific interface/port/proto (default bind on all available) */
listen=udp:127.0.0.1:5060
listen=udp:YOUR_IP_ADDRESS:5060

# ----- rtpengine params -----
modparam("rtpengine", "rtpengine_sock", "udp:127.0.0.1:5066")
modparam("rtpengine", "rtpengine_disable_tout", 20)
#modparam("rtpengine", "db_url", DBURL)
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