GOautodial Open Source Omni-channel Contact Center Suite

bug:
1)In supervisor level not view or modify agent and new agent start to 001 ever
2)kamailio & rtp for media after 20 call any mute call in out
3)if copy campagn not trasport setting

for error 2 (big important) not solution success
-rtp port 10000 - 70000
-externip : ok in sip.conf

any sugest?

Enzo Zazzaro wrote:

bug:
1)In supervisor level not view or modify agent and new agent start to 001 ever
2)kamailio & rtp for media after 20 call any mute call in out
3)if copy campagn not trasport setting

for error 2 (big important) not solution success
-rtp port 10000 - 70000
-externip : ok in sip.conf

any sugest?

my server and my goautodialv4 it works but for 20 call :(

Ernesto Cervantes wrote:

install the final version and these are my criticisms:

1.- if you change the ip address to the server you can no longer access and you need to make changes on many sides to make it work ..

2. You must restart kamailio so that the agent can sign up and sometimes

3.- it is not known what is the default password of the agents to moemntod and create them

4. The dialer never starts

5.- I will take away many important things such as for example you do not know when the hopers have already come up to start the campaign,

Anyway, I think that pure vicidial is better by far ...

I suggest that until stable they launch it as iso

Hi,

1. Changing the IP requires you to change the following. It is posted on this thread https://goautodial.org/boards/20/topics/14214
2. Did you set it up properly?
3. Default password is Go2019 for agents. It was posted on the WIKI https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4
4. Please elaborate more on your concern.
5. Campaigns that needs to be recycled can be monitored on the Dashboard Campaign Leads Resources . It shows campaign that has 100 leads below on the hopper.