GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

05/19/2020

08:08 PM GOautodial Omni-channel Contact Center Suite Bug #8069: bug in phone no closed

it happens even if you log out during a call

07:44 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: BUG in phone

And of you remaing the call open ad logout the call remaing Active and After One call close the connection and confer...

07:31 PM GOautodial Omni-channel Contact Center Suite Bug #8069 (Rejected): bug in phone no closed

scenario:
operator who calls and while on call updates (f5) the page. the system puts it back and reconnects the pho...

07:31 PM GOautodial Omni-channel Contact Center Suite Open discussion: BUG in phone

scenario:
operator who calls and while on call updates (f5) the page. the system puts it back and reconnects the pho...

05/12/2020

08:59 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: One way audio on SRTP calls after ~35 minutes

outbound and inbound but i not have audio konference when relogin agent and only solution is reboot.For me problem i...

05/09/2020

09:25 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: One way audio on SRTP calls after ~35 minutes

my system is OK
KAMAILIO OK
RTPENGINE OK
ASTERISK OK
TLS OK
SYSTEM OK AND they work
System CALL and agent w...

04/18/2020

08:27 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Valid SSL Certificate Installation Guide Request

yum install epel-release
yum install certbot python2-certbot-apache mod_ssl
certbot --authenticator webroot --inst...

07:46 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: New IP Pubblic at AGENT and relogin

I think it happens that sometimes you do not delete the session in asterisk.go_agent_sessions via goLogoutUser.php an...

04:52 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: New IP Pubblic at AGENT and relogin

reboot* i resolv this problem but not reboot ever

04:51 PM GOautodial Omni-channel Contact Center Suite Open discussion: New IP Pubblic at AGENT and relogin

question:
if an agent changes IP and relogin in the system The bridge conference is muted. how to reset session and ...