GOautodial Open Source Omni-channel Contact Center Suite

Hi,

Please post the below query for us to check:

select user, pass, pass_hash, user_level from vicidial_users;

Thanks

hi,
--------------------+---------------------------------+------------+ | user | pass | pass_hash | user_level |
--------------------+---------------------------------+------------+ | VDAD | donotedit | | 1 | | admin | goautodial | | 9 | | agent001 | goautodial | | 1 | | agent002 | goautodial | | 1 | | agent003 | goautodial | | 1 | | agent004 | goautodial | | 1 | | agent005 | goautodial | | 1 | | agent006 | goautodial | | 1 | | agent007 | goautodial | | 1 | | agent008 | goautodial | | 1 | | agent009 | goautodial | | 1 | | agent010 | goautodial | | 1 | | agent011 | goautodial | | 1 | | agent012 | goautodial | | 1 | | agent013 | goautodial | | 1 | | agent014 | goautodial | | 1 | | agent015 | goautodial | | 1 | | agent016 | goautodial | | 1 | | agent017 | goautodial | | 1 | | agent018 | goautodial | | 1 | | agent019 | goautodial | | 1 | | agent020 | goautodial | | 1 | | VDCL | donotedit | | 1 | | goadmin | | h0CAwQ/of1y0YFKgut1hVcqNl1SMSNu | 9 | | goAPI | | EORxUHT6Ju2kLOOB4g3X3GxJcQ9RGGS | 9 |
--------------------+---------------------------------+------------+
25 rows in set (0.00 sec)

hi,
it's attached .

The password of the user "goadmin" is " "
Yes, it is a blank space.

because we have pass_hash ?? and admin not working !!!

We have a pass_hash and the password is " " because the tutorial is not complete yet (in my opinion). You have to login using the user "goadmin"

hi try to set password for goadmin but same problem .

As Demian Biscocho Biscocho said on this post: [https://goautodial.org/boards/3/topics/13811], try to re-create this user with the following sql commands:

use asterisk;

DELETE FROM vicidial_users where user = 'goAPI';
INSERT INTO vicidial_users(user,pass,pass_hash,full_name,user_level,user_group,active) values('goAPI',' ','EORxUHT6Ju2kLOOB4g3X3GxJcQ9RGGS','GOautodial API User','9','ADMIN','N');

use goautodial;

DELETE FROM users where name = 'goadmin';
INSERT INTO users(userid,name,fullname,password_hash,avatar,role,status,user_group,phone) VALUES;

But everything that I'm saying here is what I think is right, my GoAutoDial is not working as well, I can login but then nothing works inside. NotLikeThis

My queries got trunked by the text editor, here they are:

https://pastebin.com/FDi9kFiC

Hi,

Please post the following information:

1. nano /var/www/html/php/Config.php
2. nano /var/www/html/php/goCRMAPISettings.php
3. nano /etc/astguiclient.conf

Thanks

1. cat /var/www/html/php/Config.php
   // database configuration
   define('DB_USERNAME', 'goautodialu');
   define('DB_PASSWORD', 'goautodialu1234');
   define('DB_HOST', 'localhost');
   define('DB_NAME', 'goautodial');
   define('DB_PORT', '3306');
   define('DB_NAME_ASTERISK', 'asterisk');
   // other configuration parameters
   define('CRM_ADMIN_EMAIL', 'admin@localhost.com');
   ?>
   ----------
   cat /var/www/html/php/goCRMAPISettings.php
   define ('gourl', 'https://XXXXXXXXXX.eu/goAPIv2'); //replace with your HOSTNAME
   define ('goUser', 'goAPI');
   define ('goPass', 'goAPIpass1234');
   define ('responsetype', 'json');
   ?>

1. cat /etc/astguiclient.conf
2. /etc/astguiclient.conf - configuration elements for the astguiclient/vicidial package
3. this is the astguiclient configuration file
4. all comments will be lost if you run install.pl again

1. Paths used by astGUIclient
   PATHhome => /usr/share/astguiclient
   PATHlogs => /var/log/astguiclient
   PATHagi => /var/lib/asterisk/agi-bin
   PATHweb => /var/www/html
   PATHsounds => /var/lib/asterisk/sounds
   PATHmonitor => /var/spool/asterisk/monitor
   PATHDONEmonitor => /var/spool/asterisk/monitorDONE

1. The IP address of this machine
   VARserver_ip => 127.0.0.1

1. Database connection information
   VARDB_server => localhost
   VARDB_database => asterisk
   VARDB_user => asterisku
   VARDB_pass => asterisku1234
   VARDB_custom_user => asterisku
   VARDB_custom_pass => asterisku1234
   VARDB_port => 3306

1. Alpha-Numeric list of the astGUIclient processes to be kept running
2. (value should be listing of characters with no spaces: 1234568)
3. X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)
4. 1 - AST_update
5. 2 - AST_send_listen
6. 3 - AST_VDauto_dial
7. 4 - AST_VDremote_agents
8. 5 - AST_VDadapt (If multi-server system, this must only be on one server)
9. 6 - FastAGI_log
10. 7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)
11. 8 - ip_relay (used for blind agent monitoring)
12. 9 - Timeclock auto logout, (If multi-server system, this must only be on one server)
13. E - Email processor, (If multi-server system, this must only be on one server)
    VARactive_keepalives => 1234568

1. Asterisk version VICIDIAL is installed for
   VARasterisk_version => 13.X

1. FTP recording archive connection information
   VARFTP_host => 127.0.0.1
   VARFTP_user => ftpuser
   VARFTP_pass => ftpuser1234
   VARFTP_port => 21
   VARFTP_dir => RECORDINGS
   VARHTTP_path => http://127.0.0.1

1. REPORT server connection information
   VARREPORT_host => 127.0.0.1
   VARREPORT_user => ftpuser
   VARREPORT_pass => ftpuser1234
   VARREPORT_port => 21
   VARREPORT_dir => backup

1. Settings for FastAGI logging server
   VARfastagi_log_min_servers => 3
   VARfastagi_log_max_servers => 16
   VARfastagi_log_min_spare_servers => 2
   VARfastagi_log_max_spare_servers => 8
   VARfastagi_log_max_requests => 1000
   VARfastagi_log_checkfordead => 30
   VARfastagi_log_checkforwait => 60

1. Expected DB Schema version for this install
   ExpectedDBSchema => 1557

Please post the output of the following when you login an agent:

tail -f /var/log/php-fpm/www-error.log

tail -f /var/log/php-fpm/www-error.log
[28-Sep-2018 09:58:41 Asia/Manila] PHP Notice: Undefined variable: session_id in /var/www/html/php/SessionHandler.php on line 116
[27-Sep-2018 21:58:41 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 21:58:41 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 21:58:41 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 21:58:41 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 10:11:44 Asia/Manila] PHP Notice: Undefined variable: session_id in /var/www/html/php/SessionHandler.php on line 116
[27-Sep-2018 22:11:44 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 22:11:44 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 22:11:44 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[27-Sep-2018 22:11:44 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 18:40:10 Asia/Manila] PHP Notice: Undefined variable: session_id in /var/www/html/php/SessionHandler.php on line 116
[28-Sep-2018 06:40:10 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:10 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:10 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:10 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 18:40:11 Asia/Manila] PHP Notice: Undefined variable: session_id in /var/www/html/php/SessionHandler.php on line 116
[28-Sep-2018 06:40:11 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:11 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:11 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:11 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 18:40:47 Asia/Manila] PHP Notice: Undefined variable: session_id in /var/www/html/php/SessionHandler.php on line 116
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_server in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_user in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_pass in /var/www/html/goAPIv2/goDBgoautodial.php on line 56
[28-Sep-2018 06:40:47 America/New_York] PHP Notice: Undefined variable: VARDBgo_database in /var/www/html/goAPIv2/goDBgoautodial.php on line 56

guys ,
i install goautodial from ISO but it same problem i can't login .

Are you using the default admin credentials:

User: goadmin
Password: G0autodial2018

yes sir !

guys ,
i fix this problem with changer /var/www/html/php/goCRMAPISettings.php :

define ('gourl', 'https://192.168.1.238/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');

?>

i have another problem with login agent

Hi,

Try to create new agent or re-enter your agent password.

Thanks

yes but i have this messages

Hi,

Try the following:

1. Backup goautodial database
2. Run the following:

use goautodial;
ALTER TABLE `users` ADD `fullname` INT AFTER `name`;
ALTER TABLE `users` ADD `user_group` INT AFTER `creation_date`;

Hope you have time to try also our latest iso
https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

Thanks