General

Profile

Guilherme Bizzani

  • Registered on: 08/24/2018
  • Last connection: 03/26/2019

Issues

Activity

03/26/2019

08:37 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Connecting GAD to PSTN
Hello, I'm not from the development team, but in my case I connected it to my own Asterisk's server using an IAX Trun...

02/07/2019

12:38 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Lead Recycling to Alternative Number
Wittie Manansala wrote:
> Hi,
>
> It looks your referring to Auto Alt-Number Dialing [...]
Yes, that was exa...

02/04/2019

06:12 AM GOautodial Omni-channel Contact Center Suite Open discussion: Lead Recycling to Alternative Number
Hello all, I would like to know if there is a way to call to the costumer's alternative number when I can't reach him...

01/11/2019

01:38 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Need some help to create a carrier..
George Michalopoulos wrote:
> Hello,
> usually, dialed numbers are like 6XXXXXXXXX or 2XXXXXXXXX
I'm not sure ho...
12:56 PM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Need some help to create a carrier..
I guess that GoAutoDial may be routing your call into another extension inside the "default" context, try changing th...
05:42 AM GOautodial Omni-channel Contact Center Suite GOautodial Help: RE: Need some help to create a carrier..
This setting seems ok, now you have to verify the EXTEN that you are calling, notice that the carrier receives +_9.+ ...

12/20/2018

06:02 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Transfer in GoAutoDial v 4
Is there a way to transfer a call to a specific agent in GoAutoDial v4?

12/17/2018

02:44 PM GOautodial Omni-channel Contact Center Suite Open discussion: RE: goautodial v4 is free to use like v 3.3ce?
I recommend you trying it in a test environment, don't go straight to production as the v4 still require some adjustm...
05:10 AM GOautodial Omni-channel Contact Center Suite Open discussion: RE: Transfer in GoAutoDial v 4
Wittie Manansala wrote:
> Hi,
>
> To use this Transfer to Agent/Closer Group feature. You have to create ingroup ...

12/12/2018

09:00 AM GOautodial Omni-channel Contact Center Suite Open discussion: Transfer in GoAutoDial v 4
Hello all, I've installed GoAutoDial v4 vai ISO and it is working great after some changes.
But one thing that I sti...

Also available in: Atom

Go to top