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Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls

Added by Chris M over 10 years ago

I have a dashboard question.

It says I can see which calls are being placed when I hover my cursor over the number of calls being placed.

But when I click it says "NO CALLS AVAILABLE"

Is this a bug?

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Replies (6)

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Demian Biscocho over 10 years ago

Can you verify if there are 23 outbound calls in your Asterisk CLI?

core sip show channels

What's your GOadmin version?

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Chris M over 10 years ago

Hi,

GoAdmin ® 3.3-1393218000

I don't know where to go regarding "core sip show channels".

We are running FreePBX on another server. GoAutodial is making calls via an extension on FreePBX. Does that help?

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Demian Biscocho over 10 years ago

Login to your GOautodial server via SSH or Putty for Windows. Enter the Asterisk CLI by running:

asterisk -vvvvvvvvgc

Once in the Asterisk CLI, you can check your active SIP connections by running:

core sip show channels

or if using Asterisk 1.4.X:

sip show channels

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Nikolay Abadzhiev over 10 years ago

I have the same problem.
Is this a bug?

GoAdmin ® 3.3-1392354000
Asterisk 1.4.39.1-vici.go 
Vicidial 2.7rc1
core show channels        

55 active channels
26 active calls
screenshot.jpeg (39.5 KB) screenshot.jpeg

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Demian Biscocho over 10 years ago

Please upgrade to GOautodial CE 3.3. Just run:

yum update

Let us know if you still encounter this issue.

RE: Dashboard question - 23 calls being placed but says NO CALLS AVAILABLE when I click on the ringing calls - Added by Nikolay Abadzhiev over 10 years ago

Hello,
I did yum update on a test machine. Actually the bug doesn't persist anymore. Soon I will upgrade a production machine and I will report if something wrong.

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