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Chris M

  • Login: Oceans247
  • Registered on: 02/28/2014
  • Last connection: 04/03/2018

Issues

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Assigned issues 0 0 0
Reported issues 0 0 0

Activity

02/13/2015

08:58 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Open the customer details in the goautodail agent screen on transferred calls
Hi,
When an agent gets connected to a customer and that customer needs to speak to a supervisor, is it possible fo...
Chris M

12/15/2014

02:39 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Agent Lagged - Agents automatically being paused
Hi,
So we have moved from Firefox to Chrome and the lagging issue seems to (for now) be resolved.
Chris M

12/11/2014

08:19 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Agent Lagged - Agents automatically being paused
I have just installed the Latest Google Chrome on all PC's to use as agent client.
We were using Firefox.
Do y...
Chris M
07:43 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Agent Lagged - Agents automatically being paused
Demian Biscocho wrote:
> Looks like the agent's web browser session to the GOautodial server is being disrupted. Thi...
Chris M

12/08/2014

02:59 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Agent Lagged - Agents automatically being paused
Levy Ryan Nolasco wrote:
> Hi,
>
> You also need to check the connections within your network. Check also the Pho...
Chris M

12/02/2014

01:57 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Agent Lagged - Agents automatically being paused
Greetings,
I have an issue with agents automatically being paused. When I look at the agent activity is says Pause...
Chris M

11/19/2014

08:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Won't allow me back in after password change.
Thank you, that post was about the exact problem I had.
I am not using the GIThub version because I the instructio...
Chris M

11/17/2014

08:39 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Won't allow me back in after password change.
Hi,
We are running the latest version of Goautodial. I don’t have the exact version number as I cannot log in.
I...
Chris M

10/29/2014

09:51 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Urgent – System not working after update - Pls Help!
Demian Biscocho wrote:
> Please post your Asterisk CLI when dialing or when the agent accepts the call.
>
> It's ...
Chris M
09:31 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Urgent – System not working after update - Pls Help!
Hi Demian,
So if I do yum update from SSH it will not update my system to the latest version?
Cheers,
Chris
Chris M

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