GOautodial Open Source Omni-channel Contact Center Suite

correction, I am now on the latest version

Please post your Asterisk CLI when dialing or when the agent accepts the call.

It's possible that the entries in /etc/rc.local got deleted when the system was updated. Copy and paste the following:

# OPTIONAL enable ip_relay(for same-machine trunking and blind monitoring)
/usr/share/astguiclient/ip_relay/relay_control start  2>/dev/null 1>&2

### Disable console blanking and powersaving
/usr/bin/setterm -blank
/usr/bin/setterm -powersave off
/usr/bin/setterm -powerdown

### start time server
/usr/sbin/ntpdate -u pool.ntp.org

### roll the Asterisk logs upon reboot
/usr/share/astguiclient/ADMIN_restart_roll_logs.pl 2>/dev/null 1>&2

### clear the server-related records from the database
/usr/share/astguiclient/AST_reset_mysql_vars.pl 2>/dev/null 1>&2

### start up asterisk
/usr/share/astguiclient/start_asterisk_boot.pl 2>/dev/null 1>&2

### set message of the day
/usr/local/bin/motd.sh > /etc/motd

### update server IP address in Vicidial tables on first boot (reboot on upgrade)
if [ -e /.firstboot ]; then
   /usr/share/astguiclient/ADMIN_update_server_ip.pl --auto --old-server_ip="" 2>/dev/null 1>&2
   rm /.firstboot
fi

### make sure SELINUX is turned off
echo 0 > /selinux/enforce

touch /var/lock/subsys/local

We also recommend upgrading GOadmin to the latest GIThub version. Lots of bugfixes. Follow this HOWTO: http://goautodial.org/projects/goautodialce/wiki/GIThub.

Hi Demian,

So if I do yum update from SSH it will not update my system to the latest version?

Cheers,

Chris

Demian Biscocho wrote:

Please post your Asterisk CLI when dialing or when the agent accepts the call.

It's possible that the entries in /etc/rc.local got deleted when the system was updated. Copy and paste the following:

[...]

We also recommend upgrading GOadmin to the latest GIThub version. Lots of bugfixes. Follow this HOWTO: http://goautodial.org/projects/goautodialce/wiki/GIThub.

Thank you. I see the RC.LOCAL file was empty. I have updated it. Just waiting for an opportunity to reboot.

I have attached a screen snip of what I was seeing after I rebooted.

Running "yum update" will update the whole system to the latest version. However, this does not include the GIThub version of GOadmin.