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I need help to config the carrier for my GoAutoDial CE V4

Added by Vericar De Espiritu Santo 2 months ago

hi, i install my GoAutodial on a VPS with CentOS7, the istallation was error free, so, i have a new problem, i dont know how to config the carrier, and i'm not a professional. I have an small call center (Really Small) and i can't affort for a developer. some one can give me a hand?


Replies (11)

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Levy Ryan Nolasco 2 months ago

Hi,

Can you post your carrier details. Kindly give more details but don't include the Username, Password and IP.

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 2 months ago

My carrier just give me

USER
PASS
IP/HOST or DOMAIN
MY NUMBRER
PORT

Nothing else. Just that, but i'm thinking the real problem is that i dont have config WEBRTC, i don't know how to ocnfig it, and i can't find out any tutorial to do it.

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 2 months ago

Levy Ryan Nolasco wrote:

Hi,

Please post your exact issue so we can address it well.

https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

and

https://goautodial.org/boards/20/topics/14214

These methods of installation are for the ISO. I am installing with this method

https://goautodial.org/projects/goautodialce/wiki/Version_4_How_To_Install_Goautodial_From_Scratch_using_CentOS_7X#gototop

which worked perfectly for me but I can't connect to the dialer WEBRTC and I don't know how to configure that part.

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Levy Ryan Nolasco about 2 months ago

Hi,

Are you using a IP or a qualified domain name? Please check the following settings below.

Configuration Files

nano /var/www/html/php/Config.php

<?php
// database configuration
define('DB_USERNAME', 'goautodialu');
define('DB_PASSWORD', 'goautodialu1234');
define('DB_HOST', 'localhost');
define('DB_NAME', 'goautodial');
define('DB_PORT', '3306');
define('DB_NAME_ASTERISK', 'asterisk');
define('DB_USERNAME_KAMAILIO', 'kamailiou');
define('DB_PASSWORD_KAMAILIO', 'kamailiou1234');
define('DB_HOST_KAMAILIO', 'localhost');
define('DB_NAME_KAMAILIO', 'kamailio');
define('DB_PORT_KAMAILIO', '3306');

// other configuration parameters
define('CRM_ADMIN_EMAIL', 'admin@localhost.com');
?>

nano /var/www/html/php/goCRMAPISettings.php

<?php
define ('gourl', 'https://192.168.22.9/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');
?>

nano /etc/kamailio/kamailio.cfg


#!substdef "!MY_IP_ADDR!192.168.22.9!g" 
#!substdef "!MY_DOMAIN!vaglxc01.goautodial.com!g" 

/* add local domain aliases */
alias="192.168.22.9" 
alias="vaglxc01.goautodial.com" 

/* uncomment and configure the following line if you want Kamailio to
   bind on a specific interface/port/proto (default bind on all available) */
listen=udp:127.0.0.1:5060
listen=udp:192.168.22.9:5060

# ----- rtpengine params -----
modparam("rtpengine", "rtpengine_sock", "udp:127.0.0.1:5066")
modparam("rtpengine", "rtpengine_disable_tout", 20)
#modparam("rtpengine", "db_url", DBURL)

nano /etc/rtpengine/rtpengine.conf

[rtpengine]

table = 0
# no-fallback = false
### for userspace forwarding only:
# table = -1

### a single interface:
interface = 192.168.22.9
### separate multiple interfaces with semicolons:
# interface = internal/12.23.34.45;external/23.34.45.54
### for different advertised address:
# interface = 12.23.34.45!23.34.45.56

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 2 months ago

Levy Ryan Nolasco wrote:

Hi,

Are you using a IP or a qualified domain name? Please check the following settings below.

Configuration Files

nano /var/www/html/php/Config.php
[...]

nano /var/www/html/php/goCRMAPISettings.php
[...]

nano /etc/kamailio/kamailio.cfg
[...]

nano /etc/rtpengine/rtpengine.conf
[...]

Done! But I can loging into the Dialer still. IDK what I have to do.

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 2 months ago

Levy Ryan Nolasco wrote:

Hi,

Are you using a IP or a qualified domain name? Please check the following settings below.

HI, Im using an IP

I dont know to configure QFDN (Qualified Domain Name)

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 1 month ago

Levy Ryan Nolasco wrote:

Please refer to this forum thread https://goautodial.org/boards/20/topics/14214

i follow those steps and still nothing. I place a new post with all the logs and errors

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Vericar De Espiritu Santo about 1 month ago

As I said before, I am not an expert on this. What addresses should I put in this file, I think there is the error, because what I did was copy and paste this entry

[rtpengine]

table = 0
  1. no-fallback = false
    1. for userspace forwarding only:
  2. table = -1
  1. a single interface:
    interface = 192.168.22.9
  2. separate multiple interfaces with semicolons:
  1. interface = internal/12.23.34.45;external/23.34.45.54
    1. for different advertised address:
  2. interface = 12.23.34.45!23.34.45.56

RE: I need help to config the carrier for my GoAutoDial CE V4 - Added by Jackie Alfonso about 1 month ago

Hi,

You've need to assign the IP Address that you've used on the installation on those fields.

Sample on this one: nano /var/www/html/php/goCRMAPISettings.php

define ('gourl', 'https://IP_ADDRESS/goAPIv2');
define ('goUser', 'goAPI');
define ('responsetype', 'json');
?>

Thank you!

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