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Bug #8118

closed

script for new campaign

Added by David Reedy almost 5 years ago. Updated almost 5 years ago.

Status:
Closed
Priority:
High
Assignee:
Wittie Manansala
Category:
Bugs
Target version:
GOautodial CE v4.0
Start date:
06/09/2020
Due date:
% Done:

0%

Estimated time:

Description

I made a new script on word. i used this as a template and copy in the information into the script box for new scripts. When i click to update/save script.

I get

Request-URI Too Long

The requested URL's length exceeds the capacity limit for this server.

Seems that the posting method is limited to a small script if it is part of the url info. the script i am trying to use only has 257 words.

Files

Download all files
script for campaign.docx (12.7 KB) script for campaign.docx David Reedy, 06/18/2020 02:23 AM
script22.png (37.7 KB) script22.png Wittie Manansala, 06/18/2020 02:28 AM
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 #1

Updated by Wittie Manansala almost 5 years ago

  • Status changed from New to Rejected

Hi,

This issue/bug tracker is meant for bugs, feature request and issues related to the GOautodial CE ISO, system installation and the GOautodial applications (GOadmin, GOreports and GOagent). To get help from the community, please post your concerns in our forum board at http://goautodial.org/projects/goautodialce/boards

Thanks

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 #2

Updated by David Reedy almost 5 years ago

This is part of Goautodial.

If you go the Telephony-->Scripts and make new script with the instructions that i listed to replicate you will see what i am describing.

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 #3

Updated by Wittie Manansala almost 5 years ago

Hi,

Please provide us your script on word for us to check.

Thanks

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 #4

Updated by David Reedy almost 5 years ago

I have copied it from the word doc and pasted it in the script box. i have copied it here and will attach the document.

I am calling for Dr.--A--denist--B--’s office.
May I speak with --A--first_name--B----A--last_name--B--

Dr.--A--denist--B-- would like me up update you information. It will only take a few min. Good.

All calls are recorded for quality assurance.

The address i have on file is --A--address1--B----A--address2--B----A--city--B----A--state--B----A--postal_code--B--
O i see let me update that address to your current one. ________________________________________
What is the best phone number to reach you at?
What is your email address?
Thank you for all of this.

I see that you have not been in to the office in over a year. I would like to schedule you for a cleaning appointment.

We have between this date _____ to ________ open would you like?
date & time date & time

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 #5

Updated by Wittie Manansala almost 5 years ago

Hi,

Here's our test

Thanks

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 #6

Updated by David Reedy almost 5 years ago

Ah i think i found the issue. For the admin side of work i was using Firefox and for the agent side of the work i was using Chrome. Seems that the script action doesn't like working in Firefox. I will switch it around and continue working admin side in Chrome.

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 #7

Updated by Wittie Manansala almost 5 years ago

  • Status changed from Rejected to Closed
  • Assignee changed from Demian Biscocho to Wittie Manansala

Hi,

I will proceed to close this issue tracker now.

If you have encountered issue please post it at http://goautodial.org/projects/goautodialce/boards

Thank you

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