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Bug #7992

closed

newgocev4 (Agent Logs Issue)

Added by Wittie Manansala almost 4 years ago. Updated almost 4 years ago.

Status:
Closed
Priority:
Normal
Category:
-
Target version:
Start date:
04/20/2020
Due date:
04/20/2020
% Done:

100%

Estimated time:

Description

Hi Team,

Please check.

On User> Agent Log , Agent Log Outbound, and Agent Login Inbound are displaying same log report even you've select different agents.

To replicate:

1. GoTo Users and Choose an agent.

2. Click Choose Action Menu

3. Click Agent Log menu

4. Set Date Range and Click Apply Button

5. Sample Log Report will displayed.

6. Close the Logs Report

7. Select different agent and Click Agent Log menu, same Log report will displayed

Thanks


Files

agentlog2.png (29.6 KB) agentlog2.png Wittie Manansala, 04/18/2020 04:42 AM
agentlog1.png (12 KB) agentlog1.png Wittie Manansala, 04/18/2020 04:42 AM
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