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Bug #7992

closed

newgocev4 (Agent Logs Issue)

Added by Wittie Manansala about 4 years ago. Updated about 4 years ago.

Status:
Closed
Priority:
Normal
Category:
-
Target version:
Start date:
04/20/2020
Due date:
04/20/2020
% Done:

100%

Estimated time:

Description

Hi Team,

Please check.

On User> Agent Log , Agent Log Outbound, and Agent Login Inbound are displaying same log report even you've select different agents.

To replicate:

1. GoTo Users and Choose an agent.

2. Click Choose Action Menu

3. Click Agent Log menu

4. Set Date Range and Click Apply Button

5. Sample Log Report will displayed.

6. Close the Logs Report

7. Select different agent and Click Agent Log menu, same Log report will displayed

Thanks


Files

agentlog2.png (29.6 KB) agentlog2.png Wittie Manansala, 04/18/2020 04:42 AM
agentlog1.png (12 KB) agentlog1.png Wittie Manansala, 04/18/2020 04:42 AM
Actions #1

Updated by Wittie Manansala about 4 years ago

  • Due date set to 04/20/2020
  • Assignee changed from Demian Biscocho to Thom Bernarth Patacsil
  • Start date changed from 04/18/2020 to 04/20/2020
Actions #2

Updated by Demian Biscocho about 4 years ago

Kailangan lang lagyan to ng destroy or clear datatables sa on-click.

Actions #3

Updated by Thom Bernarth Patacsil about 4 years ago

  • Status changed from New to In Progress
Actions #4

Updated by Thom Bernarth Patacsil about 4 years ago

  • % Done changed from 0 to 100

Updated the daterangepicker library and added a destroy function for the datatables.
Test on noc server

Actions #5

Updated by Thom Bernarth Patacsil about 4 years ago

  • Status changed from In Progress to Feedback
Actions #6

Updated by Wittie Manansala about 4 years ago

  • Status changed from Feedback to Closed

Bug Fixed.

Thanks Thom

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