Manual mode works perfect, auto-dial completely silent

Added by sharan harkisoon almost 9 years ago

I'm losing my mind. I have GoAutodial version up and running pefectly 3.3-1431489600. My trunk is setup, I configured a campaign with a calling list. I can manually dial in manual mode, and I have full 2-way audio.

When I run manual mode, I see the caller information for the list, and it works. When I put it in auto-dial mode, I can see the numbers being dialed in the asterisk console, and I'm not getting any caller information on the web console or any audio on the sip phone. I've read some comments about asterisk/nat/rtp issues, but I don't believe this is the case since it works in manual mode and I can manually start a call and confirmed 2-way audio.

Any help would be appreciated.

Replies (4)

RE: Manual mode works perfect, auto-dial completely silent - Added by Levy Ryan Nolasco almost 9 years ago

Hi,

Can you post your asterisk CLI logs while attempting a call in AUTODIAL method. Can you also post your campaign settings "Carrier to use for this campaign" etc...

RE: Manual mode works perfect, auto-dial completely silent - Added by Enia Papaari almost 9 years ago

I've the same issue

RE: Manual mode works perfect, auto-dial completely silent - Added by Ernesto Guillen almost 9 years ago

Levy Ryan Nolasco wrote:

Hi,

Can you post your asterisk CLI logs while attempting a call in AUTODIAL method. Can you also post your campaign settings "Carrier to use for this campaign" etc...

Same Issue:

[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵⁹ pbx.c: [Jul 3 20:35:02] -- Executing [8521011400@default:1] Answer("Local/8521011400@default-00000004;2", "") in new stack
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵⁸ pbx.c: [Jul 3 20:35:02] > Channel Local/8521011400@default-00000004;1 was answered.
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ pbx.c: [Jul 3 20:35:02] -- Executing [8368@default:1] Playback("Local/8521011400@default-00000004;1", "sip-silence") in new stack
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ file.c: [Jul 3 20:35:02] -- <Local/8521011400@default-00000004;1> Playing 'sip-silence.gsm' (language 'en')
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵⁸ manager.c: [Jul 3 20:35:02] Manager 'sendcron' logged off from 127.0.0.1
[Jul 3 20:35:02] VERBOSE[16559] pbx.c: [Jul 3 20:35:02] -- Executing [8521011400@default:2] Dial("Local/8521011400@default-00000004;2", "SIP/001/1011400,60,tTo") in new stack
[Jul 3 20:35:02] VERBOSE[16559] netsock2.c: [Jul 3 20:35:02] Using SIP RTP CoS mark 5
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵⁹ app_dial.c: [Jul 3 20:35:02] -- Called SIP/001/1011400
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵⁹ app_dial.c: [Jul 3 20:35:02] -- SIP/001-00000007 is ringing
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ pbx.c: [Jul 3 20:35:02] -- Executing [8368@default:2] AGI in new stack
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ res_agi.c: [Jul 3 20:35:02] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ res_agi.c: [Jul 3 20:35:02] -- <Local/8521011400@default-00000004;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ pbx.c: [Jul 3 20:35:02] -- Executing [8368@default:3] AGI in new stack
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁶⁰ res_agi.c: [Jul 3 20:35:02] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 3 20:35:02] VERBOSE¹⁶⁵⁵³ manager.c: [Jul 3 20:35:02] Manager 'sendcron' logged off from 127.0.0.1
[Jul 3 20:35:03] VERBOSE[16560] res_agi.c: [Jul 3 20:35:03] -- <Local/8521011400@default-00000004;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 3 20:35:03] VERBOSE[16560] pbx.c: [Jul 3 20:35:03] -- Executing [8368@default:4] AGI("Local/8521011400@default-00000004;1", "agi-VDAD_ALL_outbound.agi,NORMAL-----LB") in new stack
[Jul 3 20:35:03] VERBOSE[16560] res_agi.c: [Jul 3 20:35:03] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jul 3 20:35:04] VERBOSE[16560] res_agi.c: [Jul 3 20:35:04] -- <Local/8521011400@default-00000004;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jul 3 20:35:04] VERBOSE[16560] pbx.c: [Jul 3 20:35:04] -- Executing [8368@default:5] Hangup("Local/8521011400@default-00000004;1", "") in new stack
[Jul 3 20:35:04] VERBOSE[16560] pbx.c: [Jul 3 20:35:04] Spawn extension (default, 8368, 5) exited non-zero on 'Local/8521011400@default-00000004;1'
[Jul 3 20:35:04] VERBOSE¹⁶⁵⁶⁰ pbx.c: [Jul 3 20:35:04] -- Executing [h@default:1] AGI in new stack
[Jul 3 20:35:05] VERBOSE¹⁶⁵⁶⁰ res_agi.c: [Jul 3 20:35:05] -- <Local/8521011400@default-00000004;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jul 3 20:35:05] VERBOSE¹⁶⁵⁵⁹ pbx.c: [Jul 3 20:35:05] Spawn extension (default, 8521011400, 2) exited non-zero on 'Local/8521011400@default-00000004;2'
[Jul 3 20:35:05] VERBOSE[16559] pbx.c: [Jul 3 20:35:05] -- Executing [h@default:1] AGI("Local/8521011400@default-00000004;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
[Jul 3 20:35:06] VERBOSE[16678] manager.c: [Jul 3 20:35:06] Manager 'sendcron' logged on from 127.0.0.1
[Jul 3 20:35:06] VERBOSE¹⁶⁶⁷⁸ manager.c: [Jul 3 20:35:06] == Manager 'sendcron' logged off from 127.0.0.1
[Jul 3 20:35:06] VERBOSE¹⁶⁵⁵⁹ res_agi.c: [Jul 3 20:35:06] -- <Local/8521011400@default-00000004;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0

sip.conf
; VICIDIAL Carrier: 001
[001]
disallow=all
allow=gsm
allow=ulaw
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=***.***.***.***

extensions.conf (26.9 KB) extensions.conf

RE: Manual mode works perfect, auto-dial completely silent - Added by Wittie Manansala almost 9 years ago

Hi,

Try to pattern your dial plan that posted here: http://goautodial.org/projects/goautodialce/wiki/Carrier_Sample_Configuration

Thank you

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