LEAD RECYCLING WITHIN THIS CAMPAIGN
Added by Bassem Mettichi almost 9 years ago
Dear Friends,
could someone tell me if he has used the function <<LEAD RECYCLING WITHIN THIS CAMPAIGN>>, when i add new status lead recycling in my campaign and i try to active this lead status the edit button is not working.
i click but it is alaways with status not active as this button is not implemented in goautodiad?
Any help please?
Best Regards
Mettichi Bassem
Replies (4)
RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts almost 9 years ago
I'm experiencing the same issue here - have thousands of no answers to recall, but the system won't let us. This one needs to be looked into.
RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts almost 9 years ago
We've manually pulled the lists and removed certain call statuses in order to complete a new campaign as recycled which works well enough. However agents are then missing callbacks, as they are part of a different campaign. Is this an issue that is only affecting some systems, or is this a global bug?
RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Chris Lomuntad almost 9 years ago
Hi,
Thanks for reporting this bug. We're done fixing the bug. Kindly update your server via our GIThub repo. Again, thanks.
Cheers,
Chris
RE: LEAD RECYCLING WITHIN THIS CAMPAIGN - Added by Daniel Roberts almost 9 years ago
Hi Chris,
That's spot on, thank you for acting so quickly.