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Daniel Roberts

Issues

open closed Total
Assigned issues 0 0 0
Reported issues 0 1 1

Activity

07/16/2015

10:02 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #2161 (Closed): Missing Graphs
A while back, we updated our server to come in line with the GIT repo. In doing so, we lost graphs from the report se... Daniel Roberts
09:56 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Dashboard issue with supervisor
I seem to be having the same issues with this. Updating the GIT repo has stopped this from working and left me with a... Daniel Roberts

06/25/2015

06:15 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Disposition live call problem and missing graphs
So, I've redone the GITHUB additions to see if it resolves the problem.
When adding the final two codes to MySQL:
...
Daniel Roberts
04:47 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: LEAD RECYCLING WITHIN THIS CAMPAIGN
Hi Chris,
That's spot on, thank you for acting so quickly.
Daniel Roberts

06/22/2015

05:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: LEAD RECYCLING WITHIN THIS CAMPAIGN
We've manually pulled the lists and removed certain call statuses in order to complete a new campaign as recycled whi... Daniel Roberts
05:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Report Statistics
Anyone know where these come from? Daniel Roberts

06/16/2015

07:09 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: LEAD RECYCLING WITHIN THIS CAMPAIGN
I'm experiencing the same issue here - have thousands of no answers to recall, but the system won't let us. This one ... Daniel Roberts

06/15/2015

08:34 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Disposition live call problem and missing graphs
Hi Demian,
As I understood, the -r switch was recursive to include all folders and files within /var/www/
On na...
Daniel Roberts

06/11/2015

12:23 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Disposition live call problem and missing graphs
Hi Guys,
I've changed permissions in /var/www/ -r to 755 and still nothing? Also, reports section 'call history (C...
Daniel Roberts
07:59 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Time Issues
Hi Guys,
Having a problem regarding time issues. Throughout the settings on the Admin panel, in the server and the...
Daniel Roberts

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