Project

General

Profile

Forums » GOautodial Help »

manually unhook incoming calls

Added by Jack HEINZ about 10 years ago

Dear all,

I've installed goautodial 3. I created inbound campaign. Incoming calls are automatically unhooked on the agent interface.
How to allow the agent to manually unhook incoming calls?

Best regards,


Replies (2)

RE: manually unhook incoming calls - Added by striker 247 about 10 years ago

set onhook = yes in Phone settings.

regards
striker
www.striker24x7.blogspot.com

RE: manually unhook incoming calls - Added by Jack HEINZ about 10 years ago

hi Striker,

Thank you for your help. it works well.

Best regards,

    (1-2/2)     Go to top