GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

06/01/2018

08:31 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: ERROR extension no valid and not found in context

what number you are dialing?
make sure you are using 9011 as autodial and manual dial prefix in campaign.
... striker 247

03/22/2018

07:27 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Installing GOAUTODIAL from scratch, not working

wget http://download.vicidial.com/required-apps/asterisk-perl-0.08.tar.gz
regard
striker
www.striker24x7.blogs... striker 247

02/28/2018

09:13 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Calls Going Through But On Autodial no agents are getting calls

in manual dial does the agent and customer can hear each other ?
ie voice on both the sides?
what is the dial s... striker 247

01:16 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: How to integrate grandstream UCM6102 V1.6A with Goautodial

check the below link which might give u an idea
https://dottoremoe.com/create-a-sip-trunk-between-the-grandstream-uc... striker 247

02/27/2018

12:10 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: How to integrate grandstream UCM6102 V1.6A with Goautodial

if you want to trunking between both then yes, you can do sip trunking
between UCM and goautodial for calling betw... striker 247

02/26/2018

12:29 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: parametrer mon trunk

as you dialplan is written to accept only 10 digits but you are dialling 11 digit no
add one X from the dialplan... striker 247

12:24 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Error Number: 145 Table './asterisk/vicidial_list' is marked as crashed and should be repaired

once you type that command whether it asked for password enter vicidialnow or goautodial
or type the below command... striker 247

12:10 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: How should I configure my iptables in goautodial so that the server does not lose synchronization?

what iptables rules you are using
regards
striker
www.striker24x7.blogspot.com striker 247

12:09 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: Manual Calls Going Through But On Autodial no agents are getting calls

your screenshot log is not enough to give suggestions
Post your dial plan entry ,
post the cli log of manual ca... striker 247

02/20/2018

11:55 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: le dialplan pour appeler la france

try below... striker 247