Problem with Listen - Barge Goautodial x64 - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Problem with Listen - Barge Goautodial x64

Hello I'm using a fresh install of Goautodial 3.3 x64. I installed the system using the official ISO http://goautodial.org/attachments/download/3231/goautodial-64bit-ce-3.3-final.iso.html

Yesterday to fix the search recording problem I followed this guide http://goautodial.org/projects/goautodialce/wiki/GIThub FYI

The problem is that I can't listen-in / barge-in calls.

After some search in vicidial forums I found out that there is a problem with this file
/usr/share/astguiclient/ip_relay/ip_relay_linux_i386

If I try to execute I get

[root@go ~]# /usr/share/astguiclient/ip_relay/ip_relay_linux_i386
-bash: /usr/share/astguiclient/ip_relay/ip_relay_linux_i386: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Any fix on that?

Some logs

[Nov  3 13:10:44]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov  3 13:10:44]     -- Executing [8600055@default:1] MeetMe("Local/8600055@def                                                                                        ault-00000195;2", "8600055,F") in new stack
[Nov  3 13:10:44]        > Channel Local/8600055@default-00000195;1 was answered                                                                                        .
[Nov  3 13:10:44]     -- Executing [92315524900@default:1] AGI("Local/8600055@de                                                                                        fault-00000195;1", "agi://127.0.0.1:4577/call_log") in new stack
[Nov  3 13:10:44]   == Manager 'sendcron' logged off from 127.0.0.1
[Nov  3 13:10:44]     -- AGI Script Executing Application: (EXEC) Options: (Set(                                                                                        _CAMPCUST=TESTCAMP))
[Nov  3 13:10:44]     -- <Local/8600055@default-00000195;1>AGI Script agi://127.                                                                                        0.0.1:4577/call_log completed, returning 0
[Nov  3 13:10:44]     -- Executing [92315524900@default:2] Dial("Local/8600055@d                                                                                        efault-00000195;1", "SIP/Cyta/2315524900,,tTo") in new stack
[Nov  3 13:10:44]   == Using SIP RTP CoS mark 5
[Nov  3 13:10:44]     -- Called SIP/Cyta/2315524900
[Nov  3 13:10:44]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov  3 13:10:44]     -- Executing [58600055@default:1] MeetMe("Local/58600055@d                                                                                        efault-00000196;2", "8600055,Fmq") in new stack
[Nov  3 13:10:44]        > Channel Local/58600055@default-00000196;1 was answere                                                                                        d.
[Nov  3 13:10:44]     -- Executing [8309@default:1] Answer("Local/58600055@defau                                                                                        lt-00000196;1", "") in new stack
[Nov  3 13:10:44]     -- Executing [8309@default:2] Monitor("Local/58600055@defa                                                                                        ult-00000196;1", "wav,20141103-131043_2315524900") in new stack
[Nov  3 13:10:44]   == Manager 'sendcron' logged off from 127.0.0.1
[Nov  3 13:10:44]     -- Executing [8309@default:3] Wait("Local/58600055@default                                                                                        -00000196;1", "3600") in new stack
[Nov  3 13:10:44]     -- SIP/Cyta-00000168 is ringing
[Nov  3 13:10:47]     -- SIP/Cyta-00000168 answered Local/8600055@default-000001                                                                                        95;1
[Nov  3 13:11:00]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov  3 13:11:00]     -- Executing [192*168*010*002*08600055@default:1] Goto("Lo                                                                                        cal/192*168*010*002*08600055@default-00000197;2", "default,08600055,1") in new s                                                                                        tack
[Nov  3 13:11:00]     -- Goto (default,08600055,1)
[Nov  3 13:11:00]     -- Executing [08600055@default:1] Dial("Local/192*168*010*                                                                                        002*08600055@default-00000197;2", "IAX2/ASTblind:[email protected]:41569/68600055,5                                                                                        5,To") in new stack
[Nov  3 13:11:00]     -- Called IAX2/ASTblind:[email protected]:41569/68600055
[Nov  3 13:11:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov  3 13:11:01]   == Manager 'sendcron' logged off from 127.0.0.1
[Nov  3 13:11:01]   == Manager 'sendcron' logged on from 127.0.0.1
[Nov  3 13:11:03]   == Manager 'sendcron' logged off from 127.0.0.1
[Nov  3 13:11:04] NOTICE[3976]: chan_iax2.c:4676 __auto_congest: Auto-congesting                                                                                         call due to slow response
[Nov  3 13:11:04]     -- IAX2/127.0.0.1:41569-5737 is circuit-busy
[Nov  3 13:11:04]     -- Hungup 'IAX2/127.0.0.1:41569-5737'
[Nov  3 13:11:04]   == Everyone is busy/congested at this time (1:0/1/0)
[Nov  3 13:11:04]     -- Executing [08600055@default:2] Hangup("Local/192*168*01                                                                                        0*002*08600055@default-00000197;2", "") in new stack
[Nov  3 13:11:04]   == Spawn extension (default, 08600055, 2) exited non-zero on                                                                                         'Local/192*168*010*002*08600055@default-00000197;2'
[Nov  3 13:11:04]     -- Executing [h@default:1] AGI("Local/192*168*010*002*0860                                                                                        0055@default-00000197;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODE                                                                                        BUG-----16-----CONGESTION----------") in new stack
[Nov  3 13:11:04]     -- <Local/192*168*010*002*08600055@default-00000197;2>AGI                                                                                         Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----CONGE                                                                                        STION---------- completed, returning 0

Replies (7)

RE: Problem with Listen - Barge Goautodial x64 - Added by Kamui Shiro over 10 years ago

Sorry solved

The solution.

yum install glibc-devel

RE: Problem with Listen - Barge Goautodial x64 - Added by Demian Biscocho over 10 years ago

Thank you for posting your solution.

RE: Problem with Listen - Barge Goautodial x64 - Added by Nikolay Abadzhiev over 10 years ago

This solution works for me as well.
GoAdmin ® 3.3-1406088000
Thanks

RE: Problem with Listen - Barge Goautodial x64 - Added by Demian Biscocho over 10 years ago

Incorporated the instructions in the HOWTOs in our Wiki. Particularly the scratch install HOWTO.

RE: Problem with Listen - Barge Goautodial x64 - Added by Arpan Paul over 5 years ago

Hi,

I have tried "yum install glibc-devel" but it doesn't work anymore. Getting error "YumRepo Error: All mirror URLs are not using ftp, http[s] or file.
Eg. Invalid release/repo/arch combination/
removing mirrorlist with no valid mirrors: /var/cache/yum/base/mirrorlist.txt
Error: Cannot find a valid baseurl for repo: base"

Please help

RE: Problem with Listen - Barge Goautodial x64 - Added by Levy Ryan Nolasco over 5 years ago

Hi,

This thread is 5 years ago. Please post a new one and include your GoAutoDial software version and details.

RE: Problem with Listen - Barge Goautodial x64 - Added by Ayoub Rabeh over 5 years ago

Arpan Paul wrote:

Hi,

I have tried "yum install glibc-devel" but it doesn't work anymore. Getting error "YumRepo Error: All mirror URLs are not using ftp, http[s] or file.
Eg. Invalid release/repo/arch combination/
removing mirrorlist with no valid mirrors: /var/cache/yum/base/mirrorlist.txt
Error: Cannot find a valid baseurl for repo: base"

Please help

Hello,
Just run this as root user

echo "http://vault.centos.org/5.11/os/x86_64/" > /var/cache/yum/base/mirrorlist.txt
echo "http://vault.centos.org/5.11/extras/x86_64/" > /var/cache/yum/extras/mirrorlist.txt
echo "http://vault.centos.org/5.11/updates/x86_64/" > /var/cache/yum/updates/mirrorlist.txt
100% will work, thank me later.

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