GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/12/2016

10:33 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Clear "Lead Search" calls hiistory

Is there any easy way (I mean not mess with the database) to clear all the history that is available in Telephony->li... Kamui Shiro

02/20/2015

03:33 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Dial Timeout, does it really work?

So after some time a friend of mine using an elastix server and a goautodial complained that go autodial is soo slow ... Kamui Shiro

03:10 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: 3.3 installation with no recordings

Sry Demian my schedule is sooooo full and didn't find time to send logs to you. I'll try this weekend. Kamui Shiro

02/16/2015

11:16 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: 3.3 installation with no recordings

After some checking I found out that agi-DID_route.agi is version 2.8 and in goautodials github https://github.com/go... Kamui Shiro

11:12 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: 3.3 installation with no recordings

Nope all /var/spool/.... folders are empty. Search for lead finds the call but can't be downloaded. There are no wav ... Kamui Shiro

03:13 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #1805: call recording and monitring problem

I second on that. Have the same problem. GoAutodial 3.3 updated to the latest github version does not record anything... Kamui Shiro

02/13/2015

08:52 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: 3.3 installation with no recordings

Oo and server is fully update also go autodial updated to the latest github. Kamui Shiro

08:50 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: 3.3 installation with no recordings

Hello everyone.
For 2 months now I have set another 3.3 goautodial server. All things works fine except the record... Kamui Shiro

12/30/2014

11:12 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: After FRESH Install: NO CONFERENCES - GAD v3 x86

DAHDI Tools Version - 2.6.1
DAHDI Version: 2.6.1
Echo Canceller(s): HWEC
Configuration
======================
... Kamui Shiro

10:13 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: After FRESH Install: NO CONFERENCES - GAD v3 x86

Ok some weird findings.
I just checked /dev/dahdi and all files in there owned by root.
On another goautodial ser... Kamui Shiro