Dial Timeout, does it really work? - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Dial Timeout, does it really work?

Added by Kamui Shiro about 9 years ago

So after some time a friend of mine using an elastix server and a goautodial complained that go autodial is soo slow in passing calls.

Found some time to check the box. The weird thing is that the Dial timeout for the campaign is set to 18sec, but inside "Calls ringing" I can see calls that ring for almost 2mins!!!

Is it a problem or Dial timeout is not working?

Replies (1)

RE: Dial Timeout, does it really work? - Added by Regie Irupang about 9 years ago

Hi,

May we know the CE version you used?

Thanks

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