Project

General

Profile

Forums » GOautodial Help »

Assign an audio file to an extension

Added by Mark Fairchild almost 11 years ago

Hi,

I would like to assign an audio file to an extension, such that when an agent would call that extension with a contact on the line, the recording would play, and then automatically hang up, leaving the contact and the agent still connected to continue their discussion? I presume the agent can choose Xfer, and then "Call with Client"?

The idea is that we're doing political fundraising, and we want to be able to play a recording of a 60 second radio ad to a potential contributor.

I know how to make the recording, and upload it, such that the goadmin facility can find it with the "audio chooser", but how do I assign the recording to an extension?

Thanks in advance for your help.


Replies (2)

RE: Assign an audio file to an extension - Added by striker 247 almost 11 years ago

write a custom dialplan in extensions.conf under default context

exten => 989898,1,Answer()
exten => 989898,2,Playback(yourvoicefilename)
exten => 989898,3,Hangup

then agent have to dial 989898 along with customer..

br
striker
www.striker24x7.blogspot.com

RE: Assign an audio file to an extension - Added by Mark Fairchild almost 11 years ago

OK, great! That answered my question - I'm able to assign a recording to an extension.

Thanks!

    (1-2/2)     Go to top