Project

General

Profile

Forums » GOautodial Help »

Deleted Trunk - AutoDialer still tries to dial it

Added by Richard hubbard almost 11 years ago

Hey Guys,

Thanks for all the help on these forums its been great!

I'm one step away from being able to make calls.

I can now make calls directly from my SIP phone, but not from the GoAutoDial Agent screen (Even manually)

When I check the logs when a calls being made, it is showing this :

-- Executing [961XXXXXXXX@default:2] Dial("Local/8600051@default-00000001;1", "SIP/TAU/61XXXXXXXX,,To") in new stack

The problem being that TAU has been deleted...and a new carrier selected.

I've tried restarting asterisk and also the config, but still receiving this. Can't find any settings in GoAdmin which could be causing it to dial from this old number.

Even the dial plan is setup for another carrier but doesn't seem to pick this up?

Any ideas how to reset this? Really need this working :)


Replies (1)

RE: Deleted Trunk - AutoDialer still tries to dial it - Added by striker 247 almost 11 years ago

make sure
this dialplan exists in conf files

type asterisk -rx "dialplan show 961XXXXXXXX@default"

also check the extensions.conf and extensions-vicidial.conf

br
striker
www.striker24x7.blogspot.com

    (1-1/1)     Go to top