GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

09/15/2014

09:05 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Inbound Caller ID - Doesn't match lead

Hey Guys,
I've tried changing a few things around but unable to get the following working...
Our leads are 61 0... Richard hubbard

07/20/2014

10:26 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Answering Machine Detection - Too many forwarded to consultants

Hey Guys,
I'm sure this topic has been covered / talked about many times (Searched for heaps, read lots but nothin... Richard hubbard

10:21 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: "Flush" All Settings

2.7rc1 Richard hubbard

07/16/2014

01:28 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: "Flush" All Settings

Hey Guys,
Is there a command to possibly 'flush' all settings and make asterisk/vicidial re-read the config files?... Richard hubbard

07/15/2014

09:45 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Outbound CallerID per Campaign

Hey Guys,
Just wondering the best way to setup an outbound caller ID?
I've set this within the actual Campaign,... Richard hubbard

07/09/2014

12:35 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Can't export Lists :(

Hi Levy,
All lists are active and currently in use.
Regards,
Richard Richard hubbard

07/08/2014

11:21 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Can't export Lists :(

Hey Guys,
For some reason I'm unable to export the actual lists once they have been dialed?
Just getting the at... Richard hubbard

09:27 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Inbound straight to Voice message then hangup

Hi Striker,
Thanks for the reply that does make sense!
What I'm struggling with to start ( Just to test the inc... Richard hubbard

07/07/2014

12:17 AM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Inbound straight to Voice message then hangup

Hey Guys,
With our outbound campaigns, I'm wanting when the customer calls back to just head a voice recording / I... Richard hubbard

07/06/2014

10:43 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Australian Dial Plan

Thanks Levy thats perfect :) Richard hubbard