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Having issue doing outbound

Added by Sandro Rivera over 1 year ago

Hello,

I've tried calling manually and autodial, but it doesn't transfer to the conference. In the asterisk, it's ringing, but it doesn't transfer.

I tried to isolate the problem by creating a sip account and testing the trunk, and it's dialing fine. However, when I use the agent interface, it does not transfer the call.

Here's the asterisk CLI:


  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
    -- Called 99999575913472@default
    -- Executing [99999575913472@default:1] Dial("Local/99999575913472@default-00000035;2", "SIP/9575913472@kamailio,,tTo") in new stack
  == Using SIP RTP CoS mark 5
    -- Called SIP/9575913472@kamailio
    -- SIP/kamailio-0000004d is ringing
    -- Local/99999575913472@default-00000035;1 is ringing
       > 0x7f86381325e0 -- Strict RTP learning after remote address set to: 10.10.0.142:30478
    -- SIP/kamailio-0000004d answered Local/99999575913472@default-00000035;2
    -- Local/99999575913472@default-00000035;1 answered
    -- Executing [8600051@default:1] Konference("Local/99999575913472@default-00000035;1", "8600051,R") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- Channel SIP/kamailio-0000004d joined 'simple_bridge' basic-bridge <07a2b5e7-068f-496e-9f8d-a4310187a7f1>
    -- Channel Local/99999575913472@default-00000035;2 joined 'simple_bridge' basic-bridge <07a2b5e7-068f-496e-9f8d-a4310187a7f1>
[Jan 13 01:03:44] WARNING[10363][C-0000006c]: file.c:774 ast_openstream_full: File confbridge-join does not exist in any format
[Jan 13 01:03:44] WARNING[12217][C-00000075]: file.c:774 ast_openstream_full: File confbridge-join does not exist in any format
       > 0x7f86381325e0 -- Strict RTP switching to RTP target address 10.10.0.142:30478 as source
       > 0x7f86381325e0 -- Strict RTP learning complete - Locking on source address 10.10.0.142:30478
  == Manager 'sendcron' logged on from 127.0.0.1
    -- Called 8600051@default
    -- Executing [8600051@default:1] Konference("Local/8600051@default-00000036;2", "8600051,R") in new stack
    -- Local/8600051@default-00000036;1 answered
    -- Executing [6990326128121@default:1] AGI("Local/8600051@default-00000036;1", "agi://127.0.0.1:4577/call_log") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=34472686))
    -- <Local/8600051@default-00000036;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
    -- Executing [6990326128121@default:2] Dial("Local/8600051@default-00000036;1", "SIP/0326128121@20146,,tTo") in new stack
  == Using SIP RTP CoS mark 5
    -- Called SIP/0326128121@20146
[Jan 13 01:03:49] WARNING[12217][C-00000075]: file.c:774 ast_openstream_full: File confbridge-join does not exist in any format
[Jan 13 01:03:49] WARNING[10363][C-0000006c]: file.c:774 ast_openstream_full: File confbridge-join does not exist in any format
[Jan 13 01:03:49] WARNING[12231][C-00000076]: file.c:774 ast_openstream_full: File confbridge-join does not exist in any format
       > 0x7f8648025970 -- Strict RTP learning after remote address set to: 202.43.102.29:10786
    -- SIP/20146-0000004e is ringing
    -- SIP/20146-0000004e is making progress passing it to Local/8600051@default-00000036;1
    -- SIP/20146-0000004e answered Local/8600051@default-00000036;1
    -- Channel SIP/20146-0000004e joined 'simple_bridge' basic-bridge <b424e99c-109f-4f34-b08d-a27ede6a1f5b>
    -- Channel Local/8600051@default-00000036;1 joined 'simple_bridge' basic-bridge <b424e99c-109f-4f34-b08d-a27ede6a1f5b>
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
    -- Channel SIP/20146-0000004e left 'simple_bridge' basic-bridge <b424e99c-109f-4f34-b08d-a27ede6a1f5b>
    -- Channel Local/8600051@default-00000036;1 left 'simple_bridge' basic-bridge <b424e99c-109f-4f34-b08d-a27ede6a1f5b>
  == Spawn extension (default, 6990326128121, 2) exited non-zero on 'Local/8600051@default-00000036;1'
    -- Executing [h@default:1] AGI("Local/8600051@default-00000036;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----91-----91-----SIP 200 OK)") in new stack
    -- <Local/8600051@default-00000036;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----91-----91-----SIP 200 OK) completed, returning 0
[Jan 13 01:05:20] WARNING[12231][C-00000076]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel 
    -- Executing [h@default:1] AGI("Local/8600051@default-00000036;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------)") in new stack
    -- <Local/8600051@default-00000036;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------------) completed, returning 0
[Jan 13 01:05:20] WARNING[10363][C-0000006c]: file.c:774 ast_openstream_full: File confbridge-leave does not exist in any format
[Jan 13 01:05:20] WARNING[12217][C-00000075]: file.c:774 ast_openstream_full: File confbridge-leave does not exist in any format
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
  == Manager 'sendcron' logged off from 127.0.0.1

  == Manager 'sendcron' logged on from 127.0.0.1
[Jan 13 01:06:33] NOTICE[12497]: manager.c:4309 action_hangup: Request to hangup non-existent channel: SIP/20146-0000004e
  == Manager 'sendcron' logged off from 127.0.0.1
  == Manager 'sendcron' logged on from 127.0.0.1
    -- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/99999575913472@default-00000035;1
[Jan 13 01:06:33] WARNING[12217][C-00000075]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel 
    -- Executing [h@default:1] AGI("Local/99999575913472@default-00000035;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack
  == Manager 'sendcron' logged off from 127.0.0.1
    -- <Local/99999575913472@default-00000035;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------) completed, returning 0
    -- Channel Local/99999575913472@default-00000035;2 left 'simple_bridge' basic-bridge <07a2b5e7-068f-496e-9f8d-a4310187a7f1>
  == Spawn extension (default, 99999575913472, 1) exited non-zero on 'Local/99999575913472@default-00000035;2'
    -- Executing [h@default:1] AGI("Local/99999575913472@default-00000035;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----170-----169-----SIP 200 OK)") in new stack
    -- Channel SIP/kamailio-0000004d left 'simple_bridge' basic-bridge <07a2b5e7-068f-496e-9f8d-a4310187a7f1>
    -- <Local/99999575913472@default-00000035;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----170-----169-----SIP 200 OK) completed, returning 0
[Jan 13 01:06:33] WARNING[10363][C-0000006c]: file.c:774 ast_openstream_full: File confbridge-leave does not exist in any format


Replies (1)

RE: Having issue doing outbound - Added by Wittie Manansala over 1 year ago

Hi,

Try the following:

1. Update your version using this link: https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github
2. Please coordinate your VOIP provider if they seeing any call attempts from your server.

For Troubleshooting:

1. You should be hearing the voice prompt (You are currently the only person in this conference)
You agents should similar to this:

Reference: https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

2. Provide Complete carrier settings for us to review.

Thanks

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