GOautodial Open Source Omni-channel Contact Center Suite

can you help me, please

for example

Hi,

May we know if all the recordings are silent? If no please check the workstation if the microphone is enabled.

Thank you!

Jackie Alfonso wrote in RE: call recording silence:

Hi,

May we know if all the recordings are silent? If no please check the workstation if the microphone is enabled.

Thank you!

yes! all recordings

also, silence when I connect to the agent's call to listen to the conversation

calls go through everything perfectly, everything is audible, but it is in the recording of the conversation that the silence

in extensions-goautodial.conf
since does not work Konference
setup dahdi and in extensions-goautodial.conf
exten => _86000[5-9]X,1,Meetme(${EXTEN},F)
exten => _86000[5-9]X,n,Hangup()
exten => _8600[1-2]XX,1,Meetme(${EXTEN},F)
exten => _8600[1-2]XX,n,Hangup()

exten => _78600XXX,1,Meetme(${EXTEN:1},F)
exten => _78600XXX,n,Hangup()

exten => _68600XXX,1,Meetme(${EXTEN:1},mF)
exten => _68600XXX,n,Hangup()

exten => _58600XXX,1,Meetme(${EXTEN:1},mF)
exten => _58600XXX,n,Hangup()

exten => _558600XXX,1,Meetme(${EXTEN:2},mF)
exten => _558600XXX,n,Hangup()

exten => _86009XX,1,Meetme(${EXTEN},mF)
exten => _986009XX,1,Meetme(${EXTEN:1})

Hi,

By default Konference app is used in GADV4.

Please explain what is the issue you have encountered in Konference app? and why you decided to changed it to Meetme App.

Please also provide us your asterisk CLI logs when using Konference app and Meetme app for us to review the issue.

Thanks