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Help with AMD config

Added by Leopoldo Martinez 22 days ago

Hello, I'm having this problem

60% the calls that Goautodial assing to an angent, are voicemail, 6 of every 10 calls. AMD is not detecting properly the machine. Any help?


Replies (4)

RE: Help with AMD config - Added by Wittie Manansala 22 days ago

Hi,

May we know what country your calling? and please provide the dial plan of 8369 in extensions.conf.

Thanks

RE: Help with AMD config - Added by Leopoldo Martinez 21 days ago

Wittie Manansala wrote in RE: Help with AMD config:

Hi,

May we know what country your calling? and please provide the dial plan of 8369 in extensions.conf.

Thanks

Hello Wittie Mansala

Here is the Dial plan, and we are callin to Spain

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,AGI
exten => 8369,n,AMD
exten => 8369,n,AGI
exten => 8369,n,AGI
exten => 8369,n,Hangup()

RE: Help with AMD config - Added by Leopoldo Martinez 21 days ago

Leopoldo Martinez wrote in RE: Help with AMD config:

Wittie Manansala wrote in RE: Help with AMD config:

Hi,

May we know what country your calling? and please provide the dial plan of 8369 in extensions.conf.

Thanks

Hello Wittie Mansala

Here is the Dial plan, and we are callin to Spain

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,AGI
exten => 8369,n,AMD
exten => 8369,n,AGI
exten => 8369,n,AGI
exten => 8369,n,Hangup()

Sorry, it was post with error.

; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
exten => 8369,1,AGI(agi://127.0.0.1:4577/call_log)
exten => 8369,n,AMD(2000,2000,1000,5000,120,50,4,256) 
exten => 8369,n,AGI(VD_amd.agi,${EXTEN})
exten => 8369,n,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
exten => 8369,n,Hangup()

There is the extension.conf of 8369 extension.

I have to config it on amd.conf?

RE: Help with AMD config - Added by Wittie Manansala 21 days ago

Hi,

Try this:

exten => 8369,1,AGI
exten => 8369,n,AMD
exten => 8369,n,AGI
exten => 8369,n,AGI
exten => 8369,n,Hangup()

If still wont work try to change the values.

Reference link:
https://sillycodes.com/asterisk-answering-machine-detection-amd-configuration/

Thanks

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