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Inbound campaings

Added by Leopoldo Martinez over 3 years ago

I'm trying to set a blend campaing, but i hace 2 weeks with no result, some one can give me a clue?


Replies (4)

RE: Inbound campaings - Added by Wittie Manansala over 3 years ago

Hi,

If you already created your campaign and you want to switch it to Blended, just simply enable Allowed Inbound and Blended on campaign advance settings and enable ingroup.

Thanks

RE: Inbound campaings - Added by Leopoldo Martinez over 3 years ago

yes, but the inbound calls is not getting in, i don't now how to recive call in my system

RE: Inbound campaings - Added by Wittie Manansala over 3 years ago

Any asterisk CLI logs displayed when your calling your inbound? Please make sure the your DID or inbound number is pointed on your Server Public IP.

RE: Inbound campaings - Added by David Reedy over 3 years ago

make sure to go in the advanced section of the campaign and allow inbound groups for the DID you placed in the inbound section. also on the agent screen the blended question make sure to shift the inbound line to available and submit.

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