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Probelm with calls (Lost calls, mute, etc)

Added by Leopoldo Martinez almost 5 years ago

Hello, I've could pass al my headache and fix almost everithing, but i have one error that i need to solve urgently
wen the agent is INCALL some times the call is mute, the call is conected, the client is on the phone, but the agent can't listen the client and vice versa,
they have to logout and log in to call again.

I have installed goautodial V4 on VPS Centos 7, Scratch Method.

If someone can help me please.


Replies (4)

RE: Probelm with calls (Lost calls, mute, etc) - Added by Wittie Manansala almost 5 years ago

Hi,

Are your experiencing this issue on both inbound and outbound?

Thanks

RE: Probelm with calls (Lost calls, mute, etc) - Added by Leopoldo Martinez almost 5 years ago

Wittie Manansala wrote:

Hi,

Are your experiencing this issue on both inbound and outbound?

Thanks

on Outbound, actualy i'm not using inboud yet.
To be honest i don't know how to configure inbound calls

RE: Probelm with calls (Lost calls, mute, etc) - Added by Md. Asraful Islam almost 5 years ago

I am also facing same issues... Can anyone help us to solve this?

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