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CALL WAITING ISSUE

Added by Ashwin krishna over 10 years ago

Hello
I am also facing the CALL WAITING ISSUE. The DROPPED PERCENT IS ONLY 2.22 and in the 8 hours of calling an agent will only get 150 calls to speak. I did not find any solution for this and since we were facing some other problem my we cleared the caches and junks in the asterisk and then it started working good.After doing this the DROPPED PERCENT came to 16 and each agent got 400 calls to speak.. But after few day again the same problem exists...Can any one find a solution for this..We are not able to identify where the error would be...Please guide us ...

thank u


Replies (1)

RE: CALL WAITING ISSUE - Added by Demian Biscocho over 10 years ago

Can you be more specific? What exactly is the issue you are encountering?

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