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How to create a filter by status?

Added by Jan Delle over 4 years ago

Hello ,
Please help me .We would like to call just leads with B(busy), DROP or another status from the lists.
How can we create such filter ?
Could someone help how to do step by step.
Thanks you.


Replies (4)

RE: How to create a filter by status? - Added by Levy Ryan Nolasco over 4 years ago

Hi,

No need to make a lead filter. Go to your Campaign settings then Advanced settings and look for Active Dial Status. The status that is listed there are those will be called from your list. You can add them by selecting a status on Dial Status drop down list.

RE: How to create a filter by status? - Added by Jan Delle over 4 years ago

Thank you very much for your help .

RE: How to create a filter by status? - Added by Leopoldo Martinez almost 4 years ago

Hi, i'm trying to do this, but it dosen't work.

Levy Ryan Nolasco wrote:

Hi,

No need to make a lead filter. Go to your Campaign settings then Advanced settings and look for Active Dial Status. The status that is listed there are those will be called from your list. You can add them by selecting a status on Dial Status drop down list.

I have selected all the dial status that i need, but the hopper do not recognize other status (A, AB, B, BA, N, NA, DROP).
I tryied to do this by a filter but it doesn't work either.

Any sugestion, advise or solution?

Thanks

RE: How to create a filter by status? - Added by Wittie Manansala almost 4 years ago

Hi,

You should Force Reset of Hopper=Y after adding Lead filter or any dial status.

Thanks

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