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Jan Delle

  • Login: Jandelle
  • Registered on: 10/17/2019
  • Last connection: 11/10/2021

Issues

open closed Total
Assigned issues 0 1 1
Reported issues 0 3 3

Activity

11/10/2021

09:54 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: tranfer the call
* Wittie Manansala*
Thank you so much for your help ,
It worked !!!!!!!! Jan Delle

11/08/2021

06:04 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: tranfer the call
Yes , will will change soon
But what about GoAutoDial 3.3 - Please help us as we need it for some time Jan Delle

11/04/2021

10:54 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: tranfer the call
Hello ,
We use GoAutoDial 3.3 and Vicidial
Can you please help , how we can add function to tranfer the call ?
Thanks Jan Delle
09:14 PM GOautodial APIs (goAPI) Bug #8838 (Rejected): Tranfer call
Hello ,
We use GoAutoDial 3.3 and Vicidial
Can you please help , how we can add function to tranfer the call ?
Th... Jan Delle

10/30/2020

07:01 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Please heelp ! Distribution of DNC and AM to agents.
_And make sure your call time is set to 9am-9am or not 24hrs._
So it should be 9am-9 am instead of 24hrs ?
Some... Jan Delle

10/29/2020

04:56 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: RE: Please heelp ! Distribution of DNC and AM to agents.
Yes , I tried LONGEST WAIT TIME and others for ,, Next agent call'' , but it's the same.
Agent levels are all 1.
... Jan Delle

10/28/2020

11:04 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Please heelp ! Distribution of DNC and AM to agents.
I changed ,, Next agent call '' to ,, Fewest calls ''
At the end of the day , for example 3 agents got :
1 ... Jan Delle

09/16/2020

07:10 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Some agents get more Answering Machines than other.
We use GoAutoDial 3.3
I saw that some agents get more Answering Machine than other ( see the picture).It's a very b... Jan Delle

07/20/2020

02:44 PM GOautodial Open Source Omni-channel Contact Center Suite GOautodial Help: Don't see the full number with country code.Please help.
Hello,
I'm creating and csv file , it contains : fist_name,last_name,phone_number and email.
The phone_number comes... Jan Delle
11:24 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #8184 (Rejected): Help me please , problem with the lists.
Hello,
I'm creating and csv file , it contains : fist_name,last_name,phone_number and email.
The phone_number comes... Jan Delle

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